Piedmont · 6 hours ago
Financial Care Agent - Atlanta, Days
Onsite
Full-time
Onsite
Entry, Mid Level
2+ years expPiedmont is a healthcare organization seeking a Financial Care Agent to provide front-line support for Patient Financial Care. The role involves handling customer inquiries, resolving concerns, and collecting outstanding balances while ensuring a seamless experience for patients and guarantors.
Hospital & Health Care
Responsibilities
Serves as front-line support for Patient Financial Care within Piedmont
The incumbent is responsible for handling and resolving in-person, telephonic or digital customer inquiries and/or concerns by providing patients/guarantors from both hospitals and physician practices with a consistent and seamless experience
The incumbent is also responsible for following up on and collecting pre-service, at-service or outstanding guarantor balances when required
Will provide information on estimated cost of services, verify coverage, secure authorization, make appointments, and explain insurance benefits and information on financial resources to patients/guarantors
Qualification
Required
H.S. Diploma or General Education Degree (GED)
2 years of healthcare revenue cycle experience
None
Preferred
Bachelor's Degree
5 years of healthcare Revenue Cycle experience with a focus in Financial Counseling is desired
Certification with Healthcare Financial Management Association
Certified Revenue Cycle Representative
Company
Piedmont
Piedmont is empowering Georgians by changing health care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Angela Herrington
Chief Executive Officer
Dr. Charles L. Brown, III
CEO, Physician Enterprise
Recent News
2025-09-02
2025-08-25
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