Salem Church Products · 5 hours ago
Client Success Manager
US-
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expSalem Surround, a digital agency within Salem Media Group, is seeking an experienced Digital Client Success and Campaign Manager. This role involves overseeing client campaigns, managing digital marketing strategies, and ensuring client success through effective communication and project management.
Internet
Responsibilities
Managing digital marketing strategies across multiple products and platforms
Overseeing a portfolio of up to 25 accounts and collaborating with offshore/onshore partners for task management
Conducting ad campaign reviews, making recommendations to improve performance metrics
Creating and optimizing PPC campaigns to achieve client KPIs
Providing regular reporting and conducting market research as needed
Scheduling and running meetings with internal and external teams
Maintaining client relationships and advising on marketing strategies
Partnering with sales to set expectations, budgets, and strategies
Monitoring and improving campaign performance across publisher networks
Troubleshooting performance issues and proposing innovative solutions
Driving campaign ROI and supporting sales team growth
Incorporating evolving technologies into client solutions
Assisting leadership with team development and process improvement
Providing insights on digital advertising strategies
Managing campaign performance
Supporting sales efforts by updating sales materials and creating presentations
Qualification
Required
At least five years of experience in the digital marketing landscape
Expertise in SEM, display advertising, and other digital tactics
Experience in social media management, email marketing, and SEO
Strong communication skills
Proactive approach
Ability to manage multiple campaigns independently
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Excellent verbal and written communication
Strong communication, project management, and time management skills
Ability to juggle multiple tasks and prioritize effectively
Strong focus on customer service and presenting ideas to internal and external stakeholders
Expertise in Microsoft PowerPoint, Excel, and Google platforms
Deep understanding of GA/UA/GA4
Creative, flexible, deadline-oriented with attention to detail
Collaborative team player with professional appearance and demeanor
Minimum of 5 years' experience in a similar role
Benefits
Health, dental, vision and life insurance
401k retirement plan
Paid holidays and vacation time
Company
Salem Church Products
Salem Church Products offers effective and professional resources for churches & ministries in the areas of media, preaching & teaching.
11-50 employees
Funding
Current Stage
Early StageRecent News
2023-10-05
2023-10-04
Company data provided by crunchbase