ServiceMaster RRH · 18 hours ago
Mitigation / Restoration Supervisor
Baton Rouge, LA 70809
Full-time
Onsite
Mid, Senior Level
$19/hr - $23/hr
3+ years expServiceMaster Restoration is seeking a Mitigation/Restoration Supervisor to oversee and coordinate all mitigation work related to water, fire, storm, and mold damage. This role involves managing field technicians, ensuring project compliance with quality standards, and maintaining effective customer communication throughout the restoration process.
Consumer Services
Responsibilities
Supervise and lead mitigation crews through all phases of mitigation response and restoration projects
Evaluate project scope and develop detailed work plans for mitigation services
Perform on-site inspections, moisture mapping, monitoring, and documentation using ServiceMaster’s operational processes and software
Ensure all work complies with IICRC standards and applicable safety regulations
Coordinate with Project Managers, Estimators, and administrative teams to ensure accurate job costing, documentation, and billing
Train, mentor, and evaluate field technicians to maintain high performance and adherence to company procedures
Maintain proper use and maintenance of equipment, vehicles, and PPE
Communicate effectively with customers, adjusters, and insurance representatives, ensuring excellent customer service and timely project updates
Oversee daily job assignments, crew scheduling, and on-call rotation participation
Conduct final walkthroughs to confirm completion and customer satisfaction
Qualification
Required
High school diploma or equivalent (associate or bachelor's degree preferred)
Minimum of 3–5 years of experience in water/fire mitigation or property restoration
IICRC certifications highly preferred (WRT, ASD, FSRT, AMRT, etc.)
Strong leadership, communication, and organizational skills
Ability to manage multiple projects simultaneously under time-sensitive conditions
Proficiency with restoration documentation software (e.g., DASH, Encircle, Xactimate, or similar)
Valid driver's license with a clean driving record
Physical ability to lift 50+ lbs and work in various environmental conditions
Availability for on-call, after-hours, and weekend emergency response work
Preferred
associate or bachelor's degree preferred
IICRC certifications highly preferred (WRT, ASD, FSRT, AMRT, etc.)
Benefits
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase