University of Illinois Urbana-Champaign · 12 hours ago
Office Manager - Department of English
Urbana, IL, US
Full-time
Hybrid
Entry, Mid Level
$47K/yr - $47K/yr
2+ years expThe University of Illinois Urbana-Champaign is a leading research institution seeking an Office Manager for the Department of English. The role involves managing operations in the English Advising Office, providing support to students and advisors, and coordinating various administrative tasks and events.
Higher Education
No H1B
Responsibilities
Support for the English Advising Office
Manages advising operations for the Advising Office. Answers advising inquiries via phone calls and emails, and forwards inquiries to appropriate advising staff when necessary
Draft recruitment and advising materials such as emails and letters that are distributed to current and potential students and other campus advising networks
Provides appropriate information on questions regarding campus, college, and department policies and rules (i.e., where to go and what to do for specific functions/problems)
Schedules daily advising appointments for English Advisors
Performs specific banner functions such as entering course overrides and monitoring them weekly, entering advising holds for freshmen, checking course enrollment numbers frequently during peak times, and looking up student information
Serves as backup for textbook orders for faculty and instructors for the English courses
Review scholarship applications for the English department and pull a degree audit to send to the Advisors
Coordinates polls for the scholarship committee and schedules meetings
Monitors departmental website and informs Marketing & Communications contact of updates that are needed
Provides clerical support to Advisors and the Interim Director of Undergraduate Studies. Maintains honors courses list each semester providing overrides, and other related duties
Liaison for honors student projects: Contact student to notify of project submission dates. Distribute projects to honors committee members. Collects committee recommendations. Provides follow-up contact to honors students. Collects, maintains, and archives departmental course syllabi collection, updating each semester
Coordinates all departmental textbook orders, liaising between faculty, graduate teaching assistants, lecturers/instructors, and the bookstore to ensure timely ordering of all classroom textbook materials
Manages and maintains student records on all undergraduates; updating the database as needed
Maintains a comprehensive e-mail list of all majors, double majors, and minors, and sends out informational e-mails. Manages the English Advising website and works with the Communication Coordinator for the English Department for periodic web link updates and curating job listings from various sites
Maintains and updates all informational materials in the advising office, including but not limited to course description booklets, newsletters, curriculum sheets, honors information, general education course lists, career information, other minors, etc
Creates and maintains an English/Creative Writing alumni list for future career assistance initiatives
Organizes events for the Advising Office, including but not limited to Illini Days Events, Convocation, and Orientation
Manages the coordination of Convocation, which includes disseminating commencement information, regalia, tickets, and all communication between English and students/campus
Use P-card and T-card to make purchases for the Department of English
Processes logistic orders for advising staff, which includes recruiting materials, food, and other expenses
Qualification
Required
High school diploma or equivalent
Two (2) years (24 months) of work experience comparable to the third level of this series
Preferred
Ability to communicate effectively with others
Solid interpersonal skills and professional acumen
Commitment to creating an inclusive environment
Professionally interact with a broad range of internal and external constituents, including students, faculty, staff, and parents
Ability to work harmoniously with faculty, staff, and students from a wide variety of disciplines
Ability to easily and quickly pivot from one task to another and stay organized
Ability to remain calm and productive in a busy work environment with frequent interruptions
Attention to detail
Ability to maintain confidentiality in all business matters
Ability to handle sensitive matters with tact and diplomacy
Knowledge of University and College requirements, procedures, rules, and regulations
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
Knowledge of or ability to gain knowledge of Ugradrecs database, Banner, Box, scheduling tools, Webtools, Canva, Course Explorer, DARS and Astra Schedule
Knowledge of or ability to gain knowledge of activities and programs carried out in the Department of English
Benefits
Health
Dental
Vision
Life Insurance
A Retirement Plan
Paid time Off
Tuition waivers for employees and dependents
Company
University of Illinois Urbana-Champaign
The University of Illinois Urbana-Champaign is dedicated to building upon its tradition of excellence in education, research, public engagement and economic development.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Whitmore
Co-Founder | Evolution & Impact of Societies in Africa | *EISA*
Shelley Giordano
Co-Founder Academy for Home Equity in Financial Planning University of Illinois
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