Best Choice Roofing · 2 hours ago
Senior Manager Internal Communications
Goodlettsville, TN
Full-time
Onsite
Senior Level
7+ years expBest Choice Roofing is a fast-growing $350M roofing company with numerous corporate branches and franchise locations nationwide. They are seeking a Senior Manager of Internal Communications to develop and execute communication strategies tailored for a branch-based organization, ensuring effective information flow to field teams and branch leaders.
Building MaterialConstructionHome Improvement
Responsibilities
Field-First Internal Communications Strategy: Develop and execute a communication strategy tailored for a branch-based, field-driven organization
Proactive Communication Intake & Governance: Act as the central intake point for all corporate functions, sequencing messages to prevent field overload. Enforce communication standards and push back on initiatives that lack clarity or operational utility
Sales & Operations Partnership: Partner with the CSO to translate revenue initiatives, margin goals, and safety protocols into actionable direction for the field
People & & Incentives Communications: Partner with the CHRO to communicate compensation plans, incentive programs, talent development initiatives, and other people-focused initiatives as needed
Change, Growth & Critical Communications: Lead change management messaging for organizational shifts, culture initiatives, leadership transitions, and system rollouts
Content Development & Distribution: Own the creation of practical, "cascade-ready" toolkits, FAQs, and executive messages across all internal channels
Feedback & Messaging Optimization: Utilize field engagement metrics and direct feedback loops to continuously improve message adoption and clarity
Qualification
Required
7+ years of progressive experience in internal communications, employee communications, or corporate communications
Demonstrated success communicating to frontline or field-based teams in multi-location organizations
Strong experience partnering with Sales and Operations leaders
Highly proactive, organized, and comfortable operating with incomplete information
Exceptional written and verbal communication skills—clear, direct, and practical
Strong judgment, influence, and stakeholder management skills
Ability to balance speed, clarity, and accuracy in a fast-paced environment
Preferred
Experience in construction, home services, manufacturing, retail, or other field-driven industries
Experience supporting large branch networks and/or franchise environments
Familiarity with internal communication platforms, collaboration tools, and engagement measurement
Change management or transformation communication experience
Benefits
Access to company-enhanced healthcare benefits (Medical, Life, Dental, Vision)
Retirement plan / 401(k)
Paid time off and executive leave benefits
Travel reimbursement
Leadership development opportunities
Flexible work arrangements
Company
Best Choice Roofing
Best Choice Roofing offers a variety of roof repair and replacement solutions with a focus on quality and customer service.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-07Acquired
Recent News
South Africa Today
2025-09-12
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