Hubbard Supplyhouse · 22 hours ago
Inside Sales
Fayetteville,NC,US
Full-time
Onsite
Entry, Mid Level
2+ years expHubbard Supplyhouse is a family-owned plumbing and irrigation supply house seeking an energetic Inside Sales representative. The role involves working with outside sales and the distribution team to grow customer relationships and meet sales quotas while ensuring customer satisfaction.
E-CommerceHardwareWholesale
Responsibilities
Customer Relationship Management
Evaluate customer inquiries to determine appropriate service level—resolving issues directly or escalate to specialized support teams
Building customer loyalty by understanding business needs and developing tailored solutions that create mutual value
Leverage CRM and company tools to enhance customer interactions, track engagement history, and implement best practices
Implement strategic time management to optimize productivity and customer response times
Support account development with clear revenue, product mix, and profitability goals
Prepare quotes and pricing aligned with company standards and customer expectations
Gain insight into customer operations, successful metrics, and purchasing processes
Deliver professional, knowledgeable service that reflects company values at every customer touchpoint
Adapt communication style to effectively engage different customer segments throughout the supply chain
Practice consultative selling through attentive listening and meaningful dialogue
Technical Expertise & Market Knowledge
Assess technical requirements to determine when specialist support is needed
Master product specifications, applications, and benefits across all company offerings
Pursue continuous learning through industry associations, manufacturing training, and professional development programs
Stay current with market trends, customer preferences, supplier capabilities, and competitive landscape
Monitor competitor products and position to maintain competitive advantage
Identify opportunities and provide insights on product development and pricing strategies
Professional Skills
Communicate effectively through various channels with clarity and professionalism
Maintain professional standards in appearance and conduct per company guidelines
Actively participate in team meetings, training sessions, and company events
Demonstrate proficiency in business applications including Microsoft Office Suite, CRM systems, and communication platforms
Understand company financial models and make recommendations that optimize profitability
Qualification
Required
High school diploma, GED, or equivalent
Previous sales experience
Product/applications experience
Basic computer proficiency
Preferred
Previous experience in plumbing, irrigation, or a related industry
Minimum 2 years in similar position
Wholesale distribution experience
Customer-facing sales experience
Strong problem-solving, leadership, and interpersonal skills
Ability to manage time and multitask in a busy environment
Comfortable with initiating sales and recommending additional products
Team player with a positive attitude
Benefits
Matching 401(k) and profit-sharing program
Comprehensive benefits package with supplemental options
Paid holidays, PTO, and sick leave
Christmas bonus, team-building events, and company picnic
Employee discount program
Ongoing product and sales training
Career advancement opportunities
Company
Hubbard Supplyhouse
Hubbard Supplyhouse is a wholesaler of lighting, faucets, pipe tubing, fittings, valves, pumps, water heaters, and power tools.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase