Hi-Altitude Brands · 9 hours ago
Director of E-Commerce - Health & Wellness - REMOTE
United States
Full-time
Remote
Director/Executive
$175K/yr - $200K/yr
7+ years expHi-Altitude Brands is a California-based health and wellness brand seeking a seasoned Director of E-Commerce to lead their direct-to-consumer e-commerce strategy. This role involves owning the end-to-end e-commerce experience and revenue growth across Shopify Plus storefronts while driving site performance and conversion optimization.
AdvertisingDirect MarketingMarketing
Responsibilities
Own full-funnel site performance: landing pages, PDPs, cart, and checkout
Lead mobile-first UX/UI optimization across devices
Build and execute a CRO roadmap with A/B tests and prioritized hypotheses
Identify site friction points using heatmaps, session recordings, and analytics
Partner with UX/UI design and development to implement friction-reducing changes
Own merchandising across Shopify storefronts, PDPs, collections, homepage, cart, and post-purchase experiences
Ensure merchandising consistency across Shopify and landing pages
Partner with product and inventory teams to adjust site strategy based on seasonality, stock levels, or promotions
Build AOV through bundling, upsells, tiered offers, and subscription optimization
Fully own the Shopify Plus platform, integrations, and performance roadmap
Manage app tools including Rebuy, Recharge, AfterShip Returns, Okendo, Aftersell, UserWay, Osano, Stack Discounts Pro, and others
Scope technical needs with the development team and QA releases
Ensure optimal site speed, mobile performance, and tech stack stability
Define, track, and lead improvements in ecommerce KPIs: conversion rate, AOV, revenue per visitor, churn, and LTV
Partner with BI and Finance to build segmentation-based dashboards and executive-level reporting
Analyze quantitative and qualitative data to uncover optimization opportunities
Design and execute A/B tests with ROI modeling and properly document learnings
Partner with Growth, Paid Media, Creative, Lifecycle, Product, Ops, and Finance teams
Drive site readiness for new product launches, promotional campaigns, influencer/VSL rollouts, and creative updates
Support lifecycle marketing in loyalty, rewards, and churn management
Collaborate with Paid Media team on CAC, LTV, and blended ROAS efficiency
Directly manage e-commerce contributors across development, UX, SEO/GEO
Build and mentor a high-performing e-commerce team
Set clear KPIs, success metrics, and development paths for all reports
Qualification
Required
Bachelor's degree in Marketing, Business, or a related field (MBA is a plus)
7+ years of experience managing D2C Shopify Plus Storefronts, preferably in the health, wellness, or beauty space, with a focus on LTV modeling and subscriptions
Must have a deep understanding of developing and optimizing performance-focused landing pages and PDPs - proven success with A/B testing
5+ years of experience in merchandising digital storefronts across brand sites to deliver engaging, high-converting, and cohesive on-brand experiences regardless of sales channel
5+ years of experience leading a team of direct reports responsible for product review programs, front and back-end development, subscriptions, and other key areas driving an e-commerce strategy
5+ years of hands-on experience in lifecycle marketing, behavioral analytics, and LTV-focused strategies. Experience with Recharge is preferred
3-5+ years managing and optimizing post-purchase upsell flows, experience with Aftersell, or similar platforms is a big plus
Advanced proficiency with analytics and attribution tools (e.g., Google Analytics, Excel, Power BI, Glew, Northbeam, Triple Whale) for transforming large data sets into actionable insights, timelines, and implementation plans
Proven success in establishing KPIs, building dashboards and streamlined reporting, and corresponding presentations to guide cross-functional teams and senior leadership
5+ years of proven success in owning e-commerce P&Ls and scaling multi-channel digital operations
Preferred
Experience with Direct Response Marketing is a big plus
Experience with Recharge is preferred
Experience with Aftersell, or similar platforms is a big plus
Benefits
Fully remote position
Flexible time off + 9 annual company holidays
Your Birthday is a paid vacation day - take the day to celebrate your awesomeness!
100% company-paid base plan Medical, Dental, and Vision Insurance for employees
100% company-paid Life Insurance and Short-Term Disability Coverage
3% Employer contributions to 401(k) regardless of employee participation! (Free money)
Matching charitable contributions up to $2,500/year
$1,200/annual Work from Home (WFH) stipend
Employee recognition and rewards program
Calm app subscription
Pet insurance
Free monthly employee product samples and team discounts
Employee Referral Program
Professional development fund for employees (We love HI-ER Education)
And a collaborative, innovative work culture!!
Company
Hi-Altitude Brands
Hi-Altitude Brands is a fast-growing, industry-leading creative marketing company in California.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ethan Cohen
Chief Visionary / CEO
Meline Zaghikian
Executive Assistant to the CEO
Company data provided by crunchbase