Client Services Manager jobs in United States
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Signature Estate & Investment Advisors, LLC · 5 hours ago

Client Services Manager

Signature Estate & Investment Advisors, LLC is seeking a Client Services Manager to support the lead advisor with account management and client service needs. This role involves assisting in all aspects of client interaction, from onboarding to ongoing service, ensuring a seamless experience for clients.

AdviceConsultingReal EstateRetirementWealth Management
Hiring Manager
Kailey Blahut
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Responsibilities

Responsible for many aspects of administration and client service for Business Clients and Retail Wealth Clients
Responsible for New Business (tracking statistics, open new accounts)
Organize and Manage Portfolio Review, Prospect or Closing Meeting Process for Clients
Account Maintenance (opening new accounts, follow-through, managing transactions, address changes, etc.)
Prepare paperwork, letters, client reports and other client communications
Proactive and immediate resolution of client inquiries – direct client contact
Scheduling client meetings
Participation in weekly Staff and Operations Meetings
Responsible for designing workflow and tracking tasks in CRM
Expectation of initiative to look for ways to streamline processes for the branch to be more efficient
Responsible for documenting tasks for the Operations Procedure Manual (screen shots with clear, concise instructions)
Effective communication with both internal and external contacts including prospects and clients
Establish working relationships with colleagues and external clients
Handle a variety of tasks and provide seamless connection between clients and advisor processes

Qualification

Client service managementCRM proficiencyAccount managementEffective communicationTeam collaboration

Required

Responsible for many aspects of administration and client service for Business Clients and Retail Wealth Clients
Responsible for New Business (tracking statistics, open new accounts)
Organize and Manage Portfolio Review, Prospect or Closing Meeting Process for Clients
Account Maintenance (opening new accounts, follow-through, managing transactions, address changes, etc.)
Prepare paperwork, letters, client reports and other client communications
Proactive and immediate resolution of client inquiries – direct client contact
Scheduling client meetings
Participation in weekly Staff and Operations Meetings
Responsible for designing workflow and tracking tasks in CRM
Expectation of initiative to look for ways to streamline processes for the branch to be more efficient
Responsible for documenting tasks for the Operations Procedure Manual (screen shots with clear, concise instructions)
Effective communication with both internal and external contacts including prospects and clients
Establish working relationships with colleagues and external clients
Handle a variety of tasks and provide seamless connection between clients and advisor processes

Benefits

Employee medical: With SEIA and employee contributions
Employee dental, vision and life insurance: Fully paid by SEIA
Dependent medical, dental and vision: Employee paid options
Paid Time Off (PTO)
Holiday Pay
401k with generous match and immediate full vesting
Employee Assistance Program (EAP) and discounts

Company

Signature Estate & Investment Advisors, LLC

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Signature Estate & Investment Advisors, LLC® (SEIA) is a Registered Investment Advisory firm offering investment management and financial planning services tailored to the unique needs of affluent individuals, institutions and corporations.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Reverence Capital Partners
2022-08-17Private Equity

Leadership Team

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Gary Liska
Founding Partner
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Company data provided by crunchbase