The Cigna Group · 22 hours ago
Sr. Technical Product Owner – SAP Order to Cash & Commerce Cloud – Strategy & Management
United States
Full-time
Remote
Senior Level, Lead/Staff
$116K/yr - $193K/yr
10+ years expThe Cigna Group is dedicated to improving the health and vitality of those they serve. They are seeking an experienced Senior Technical Product Owner for SAP Order to Cash and Commerce Cloud to ensure alignment to product vision and multi-year strategy, acting as a liaison between business stakeholders and technical teams.
CommercialHealth CareHospitalInsuranceMedical
Responsibilities
Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital)
Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs
Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain
Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt
Translate business objectives into actionable technical requirements and ensure alignment across cross-functional teams
Articulate complex technical concepts in clear business language for leaders and stakeholders
Act as a bridge between business product managers and technical delivery teams to define and refine functional and technical specifications
Drive high‑level decisions related to architecture, infrastructure, and system design feasibility
Partner with engineering teams to support custom development that complements standard SAP functionality
Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality
Champion standardization, continuous improvement, and best practices across the SAP SD and Commerce Cloud landscape
Partner with Sales, Operations, and Finance to ensure readiness across data, process, compliance, and change management for all releases
Serve as a senior escalation point for complex or systemic production issues, leading root cause analysis and long‑term remediation planning
Qualification
Required
Bachelor's degree in Information Technology or a related field, or equivalent experience
10+ years plus of hands‑on experience with SAP Order to Cash, including at least 5 years plus with S/4HANA
Deep functional and technical expertise in SD areas such as sales order management, pricing/taxation, contracts, billing, returns, credit/debit processing, delivery scheduling, ATP, intercompany/third‑party scenarios, MTO/STO, logistics execution, and EDI/IDoc processing
Strong knowledge of SAP SD and Commerce Cloud integrations, ensuring reliable orchestration of order capture, pricing, availability, and customer data across platforms
Broad integration experience across EDI, IDocs, and cross‑module SAP environments
Preferred
Experience in pharmaceutical distribution, life sciences, or other regulated industries
Deep understanding of SAP SD integrations with PTP, FICO, Vistex, and EWM
Experience supporting large‑scale implementations, migrations, or enterprise transformation programs
Prior Big Four consulting experience
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
The Cigna Group
The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Cordani
Chairman and Chief Executive Officer
Michele Berg
CEO Communications
Recent News
2026-01-25
2026-01-06
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