DoorDash · 6 hours ago
Culinary Trainer Team Lead - DashMart Kitchens
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
3+ years expDoorDash is a technology and logistics company focused on empowering local economies, and they are seeking a Culinary Trainer Team Lead for their DashMart Kitchens. This role involves leading a team of Culinary Trainers, overseeing training execution, coordinating new concept launches, and ensuring operational standards are met across multiple culinary concepts.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Oversee and coordinate trainer resourcing for new concept launches
Partner with site operators and central teams to ensure launches are properly staffed, training plans are executed on time, and trainers are set up for success in the field
Provide continuous support to site teams through regular training touch-points, auditing of material and process adherence
Ensure teams consistently uphold high operational standards, identify areas for improvement, and reinforce best practices to drive sustainable operations
Manage, coach, and support a team of Culinary Trainers
Own performance management, development planning, and ongoing feedback to ensure trainers are effective, engaged, and growing in their roles
Own onboarding for new Culinary Trainers, including shadowing plans and training readiness
Ensure trainers are aligned on expectations, training standards, and best practices
Owns projects end-to-end by defining success metrics, coordinating cross-functional partners, assigning clear ownership, and proactively removing or escalating blockers to keep timelines on track
Maintain an adaptable schedule to ensure we can fully support site teams when and where they need us
Track training progress, effectiveness, and outcomes across sites
Audit training execution, identify trends or gaps, and partner with cross-functional teams to continuously improve training programs and materials
Partner closely with site operators and central stakeholders to troubleshoot challenges, share insights from the field, and align on operational improvements
Step in as a leader when needed to stabilize operations, reinforce standards, and support teams in real time
Qualification
Required
You have 3+ years of experience cooking and training in a high-volume kitchen environment including fast-casual, QSR, and from-scratch restaurants
You have 3+ years of people management experience, including leading, coaching, and developing a team in a fast-paced, operational environment
You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate or helping troubleshoot a technical issue
You are data-informed and comfortable tracking training progress, identifying trends, and sharing insights with cross-functional partners
You are proficient in Google Docs/Sheets and creating documentation to track and share findings
You collaborate well across teams and communicate clearly, even when navigating ambiguity or competing priorities
You are willing to travel and be on-site in dynamic restaurant environments. This role requires approximately 50-60% travel to support launches, observe training execution, and provide hands-on coaching
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-02-03
Crain's New York Business
2026-01-24
Company data provided by crunchbase