Customer Service Representative 1 (Part-Time) jobs in United States
cer-icon
Apply on Employer Site
company-logo

City of Fort Worth · 10 hours ago

Customer Service Representative 1 (Part-Time)

The City of Fort Worth is one of the fastest growing large cities in the U.S. and is seeking a part-time Customer Service Representative I to provide great customer service at the Vivian J Lincoln Library. The role involves assisting customers with library services, conducting transactions, and answering inquiries about library policies and programs.

Business DevelopmentConsultingGovernment

Responsibilities

Providing friendly, efficient, and professional service to customers
Checking library materials in and out; Issuing library cards
Conducting customer payment transactions and operating a cash register
Answering customer questions about library policies, procedures and accounts
Answering basic reference, reader’s advisory and general usage questions
Assist with library programs and outreach as needed

Qualification

Customer service experienceSpanish communicationEnthusiasm for library servicesFlexible scheduleOrganizational skills

Required

High school diploma/GED
No previous experience required

Preferred

At least two years of customer service experience
Ability to communicate with customers in Spanish
Ability to work a flexible schedule that includes evenings and weekends
Ability to work at/travel to various locations

Benefits

11 Paid Holidays
Medical
Dental
Vision
Paid Time Off
Pension Plan
Professional Development Opportunities

Company

City of Fort Worth

company-logo
City of Fort Worth is the local Government authority.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Courtney August
Human Resources Business Partner
linkedin
leader-logo
Garry Brandenburg
Chief Safety Officer, Transportation & Public Works / City of Fort Worth, TX
linkedin
Company data provided by crunchbase