Tacoma Public Utilities · 9 hours ago
Cybersecurity Awareness & Compliance Training Manager
Tacoma, WA
Full-time
Onsite
Mid, Senior Level
$54.60/hr - $76.88/hr
4+ years expTacoma Public Utilities is seeking a highly organized and analytical individual to join their Utilities Technology Services department as the Cybersecurity Awareness & Compliance Training Program Manager. The role involves ensuring compliance with federal regulatory NERC CIP Reliability Standards and managing the Cybersecurity Awareness Program to educate employees on cyber threats.
Health CareInformation Technology
Responsibilities
Complex review, analysis, auditing, evidence gathering, risk mitigation, internal control, documentation and reporting for NERC Reliability and Compliance
Instructional Design, creates effective learning experiences by designing, developing, and organizing educational content and training programs that help people acquire knowledge and skills efficiently
Track, report and compare training completions and permissions. Report CIP access revocations. Administer Privileged Administrator training
Conduct cybersecurity awareness reinforcement by publishing monthly articles
Manage TPU’s Cybersecurity Awareness website
Conduct phishing campaigns using strategy and analysis
Administer mandatory cybersecurity awareness training to TPU workforce
Qualification
Required
Bachelor's degree in business administration, records & information management or directly related field
4 years experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity
Background check required to meet cybersecurity requirements
Complex review, analysis, auditing, evidence gathering, risk mitigation, internal control, documentation and reporting for NERC Reliability and Compliance
Instructional Design, creates effective learning experiences by designing, developing, and organizing educational content and training programs that help people acquire knowledge and skills efficiently
Track, report and compare training completions and permissions. Report CIP access revocations. Administer Privileged Administrator training
Conduct cybersecurity awareness reinforcement by publishing monthly articles
Manage TPU's Cybersecurity Awareness website
Conduct phishing campaigns using strategy and analysis
Administer mandatory cybersecurity awareness training to TPU workforce
Detail oriented with strong organizational skills for time management, and manage multi-tasking
Strong background in advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, SharePoint, and any ECMS or EDRMS
Experience in conducting content audits on ECMS and other document repositories
Effective presentation, written and verbal communication skills for interfacing and communicating with all levels of the organization
Self-motivated, tasks oriented, problem solves that produces high quality work
Experience in NERC Reliability Standards or with state and federal records requirements
Experience in understanding user needs, gathering requirements- usability testing methods, such as first click testing, reviews, focus groups and others, including usability testing tools and applications
Thorough knowledge of risk, compliance and audit competencies
Effective presentation, written, verbal, communication and negotiation skills
Preferred
Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy, and content management and strategy for information and records
2 or more years experience in electric utility, cybersecurity, and/or records management systems
Experience in meeting stringent timelines with multiple assignments from different groups or individuals
Experience in having advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, Sharepoint, and any ECMS or EDRMS
Experience in interfacing and communicating with all level of the organization and all departments
Experience in conducting content audits on ECMS and other document repositories
Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy
Experience in content management and strategy, editorial and plain language writing (writing for the web) as well as process writing
Experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity for at least 2 years
Company
Tacoma Public Utilities
Tacoma Public Utilities provides services that are vital to our quality of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Yoon
Deputy Director/Chief Administrative Officer
Sean Senescall
Chief Finance and Data Officer, Business Services Division Manager
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