Del Norte Credit Union · 16 hours ago
Title Processor - Espanola, NM
Del Norte Credit Union is a community-focused financial institution committed to improving lives. The Title Processor supports lending operations by managing titles, performing loan file maintenance, and promoting credit union products and services.
BankingFinancial Services
Responsibilities
Demonstrate a working knowledge of the applicable core system, including loan and deposit platforms
Maintain accurate records and track incoming and outgoing titles
Administration and maintenance of Skip-A-Pay program
Perform a variety of loan account file maintenance
Provide universal dual support to other loan related areas
Promotes a needs-based member education culture within the department to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals
Work effectively in a team environment contributing to the success of the department and organization
Comply with all regulations and security procedures and complete all mandatory annual compliance courses
Performs other related job duties as assigned
Qualification
Required
One year to three years of similar or related experience
A high school education or GED
Demonstrate a working knowledge of the applicable core system, including loan and deposit platforms
Maintain accurate records and track incoming and outgoing titles
Administration and maintenance of Skip-A-Pay program
Perform a variety of loan account file maintenance
Provide universal dual support to other loan related areas
Promotes a needs-based member education culture within the department to identify opportunities to promote credit union products and services to live DNCU's mission of improving lives while meeting and/or exceeding established member education goals
Work effectively in a team environment contributing to the success of the department and organization
Comply with all regulations and security procedures and complete all mandatory annual compliance courses
Professional appearance and demeanor
Provide excellent and knowledgeable service to our members, both internal and external, by adhering to our core values
Conduct themselves and members fairly, ethically, and with confidence
Successful job performance involves meeting and/or exceeding teambuilding, interpersonal, relationship building, and technical skills outlined in other duties and responsibilities
Handles sensitive information with complete confidentiality and professionalism
Must demonstrate effective communication and PC skills
Critical thinker and effective problem solver
Collaborative service skills
Willing and eager to exceed expectations; demonstrated excellence in all aspects of service delivery operations
Demonstrated proficiency with 10-key calculator, Windows, and other MS Office products and applications
Benefits
Medical, Dental and Vision insurance. Available the first of the month following date of hire.
401(k) - Traditional or Roth
Spanish Speaking Incentive
Paid Time Off
Eleven paid holidays/year
Employer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disability
Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.
Company
Del Norte Credit Union
Del Norte Credit Union (DNCU) is a member-owned, not-for-profit financial institution that embraces the culture and community traditions of New Mexico.