Community Family Advocates · 18 hours ago
Housing Assistant
Pittsburgh, PA
Part-time
Onsite
Entry Level
$22/hr - $22/hr
2+ years expCommunity Family Advocates is seeking a part-time Housing Assistant to help individuals secure vital housing documents. The role involves assisting clients with applications, tracking document status, and ensuring efficient processes to facilitate quick housing entry.
Non-profit Organization Management
Responsibilities
Helps to staff the “document day” at one or more emergency shelter. On these days, they will work to assist clients in applying for replacement Social Security cards, Birth Certificates, and PA identification and Drivers’ licenses
Completes all of the work required to submit the applications, including preparing letters for signature, assembling packages of information, preparing envelopes, scanning and uploading copies, and using a tracking sheet
Communicates updates on the status of each document to clients, shelter staff and the program leader
Helps clients solve problems related to their documents
Raises issues when they are slowing down the time for a client to get their documents; and proposes solutions
Acts independently in the best interest of the project and the clients, when necessary
Qualification
Required
Education: High School degree or equivalency
Ability to demonstrate proficiency at all of these tasks: Merging PDFs, Scanning documents, Uploading files, Using Sharepoint or equivalent to store files, Writing emails that convey information correctly and clearly, Using Excel or equivalent
Experience: Two years of office work experience
Preferred
Experience in directly helping individuals apply for their records or submitting complex documents (e.g., completing COMPASS applications, doing their tax filings)
Administrative experience
Company
Community Family Advocates
CFA's mission is to enrich the lives of those with health and human services needs and their families by providing resources, coordination, services, and support through community partnerships.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase