World Wide Technology · 17 hours ago
Observability & AIOps Business Development Manager
United States
Full-time
Remote
Senior Level
$92K/yr - $115K/yr
5+ years expWorld Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Observability & AIOps Business Development Manager will work closely with account teams and partners to drive sales strategies and establish relationships while shaping solutions in observability and AIOps.
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Responsibilities
Work closely with WWT account teams, WWT and OEM marketing teams, and technical engineering groups to identify observability & AIOps-related opportunities, shape solution strategy, and position the value of WWT’s Digital Experience capabilities
Establish trusted relationships with strategic OEM partners, driving joint sales motions and alignment on program strategy
Elevate siloed customer requests into strategic, outcomes-based transformations across enterprise monitoring, unified observability, network and security operations, employee experience, automation, and AI-enabled workflows
Translate customer business challenges into functional and technical requirements, ensuring strong alignment across stakeholders (business, IT, procurement, CX leaders, etc.)
Formulate and modify short and long-term sales strategies for targeted territories and/or vertical markets
Serve as a primary coordinator between WWT sales teams, marketing teams, and vendor channels for all observability & AIOps-related software and services
Drive demand generation by identifying customer business challenges and mapping them to WWT offerings including consulting, adoption services, integration, managed services, and adjacent Digital Experience technologies
Collaborate with account managers and technical architects to shape, position, and win services-led solution engagements
Deliver executive-level messaging around ROI, user experience improvement, cloud migration strategies, digital resilience, and AI-powered observability & IT Ops transformation
Partner closely with go-to-market OEM field teams and peers to drive pipeline creation, co-sell motions, and alignment on strategic accounts and programs
Facilitate customer workshops, whiteboards, and discovery sessions to uncover business drivers and solution requirements
Coordinate with WWT internal specialty teams (Automation, AI Advisory, EUC/DEX, Contact Center, Networking, Security, Cloud, and Adoption Services)
Support forecasting accuracy, pipeline hygiene, and account planning in partnership with the broader sales team
Qualification
Required
5+ years of successful sales or overlay experience in enterprise software or observability & AIOps solutions for Enterprise, Public Sector, or Global accounts
Strong understanding of the observability & AIOps market, competitive landscape, and client use cases
Ability to articulate the business value of unified observability, AI-powered IT operations, next-generation network operations, and digital experience transformation
Proven ability to coordinate cross-functional teams in complex sales cycles
Executive presence with strong communication, presentation, and storytelling skills
High integrity, team-oriented, self-driven, and comfortable operating with autonomy
Travel up to 25%
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase