Commerce Bank · 13 hours ago
Business Analyst II - Bank Operations
Kansas City, MO
Full-time
Hybrid
Mid Level
$30.55/hr - $46.40/hr
3+ years expCommerce Bank is committed to helping people find financial safety and success while fostering a supportive culture for its employees. The Business Analyst II role focuses on partnering with business process owners to document processes and design automation solutions, ensuring efficiency and effectiveness in operations.
BankingFinanceFinancial Services
Responsibilities
Plan and lead Agile discovery meetings with business process owners and developers
Work with business process owner to observe processes to analyze steps, interdependencies, and required applications
Think creatively to identify opportunities, non-technical or technical solutions, while completing and refining the cost benefit analysis
Create feasible action plans for the solutions to be implemented
Create automation design documents and validate with business process owners
Document existing and changing requirements while influencing for the optimal solution
Improve existing processes with either non-technical or technical solutions
Obtain required test data; plan and validate functional & quality assurance testing
Collaborate with project stakeholders for test scripts, QA, and deployment
Develop and perform rigorous User Acceptance Testing, in conjunction with process owners and project team
Perform other duties as assigned
Qualification
Required
Intermediate knowledge of business analysis, including how to utilize flow charts
Ability to work with a range of technologies including RPA, OCR, and eSignature platforms
Ability to liaise between developers and process owners to identify and design automations
Strong problem-solving and logic-based reasoning skills
Ability to produce clear and concise documentation
Ability to work in an agile environment
Ability to conduct interviews and build relationships across business, functions, and IT stakeholders
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Visio, Excel, Teams and Outlook
Bachelor's degree in Information Technology, Business, Math, Engineering, Marketing, or related field or equivalent combination of education and experience required
3+ years experience in process evaluation, deconstruction and improvement, and experience in IT solutioning, test planning, test execution, and remediation required
Preferred
Interest or experience in RPA technology
Six Sigma Green Belt certification
Benefits
Employer sponsored health, dental, and vision insurance
401(k)
Life insurance
Paid vacation
Paid personal time
Career development
Education assistance
Voluntary supplemental benefits
Company
Commerce Bank
Commerce Bank is a commercial bank that offers financial products and banking services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$150M2014-06-18Post Ipo Equity· $150M
1978-01-13IPO
Leadership Team
John Kemper
President & Chief Executive Officer
Robert Holmes
Chairman & CEO
Recent News
2026-01-22
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2026-01-05
2026-01-03
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