Public Consulting Group · 16 hours ago
Sr Director of People Operations
United States
Full-time
Remote
Director/Executive
$175K/yr - $230K/yr
15+ years expPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. They are seeking a Senior Director of People Operations who will be responsible for overseeing HR operations, compliance, and employee relations, ensuring that HR programs support organizational goals and foster a positive employee experience.
ConsultingManagement ConsultingService Industry
No H1B
Responsibilities
Drive continuous improvement initiatives, using technology and standard processes to enhance service quality, automation, and cost effectiveness
Oversee the employee relations function, providing guidance and resolving workplace conflicts effectively via the HR Consultant Solutions team
Serve as trusted advisor, charged with leading employee relations activities, including corrective counseling, workplace investigations and other related duties as assigned
Enhance organizational performance and employee experience through efficient, scalable HR processes
Partner closely throughout the HR organization, Compliance, Finance, Legal, Information Technology, and other various business leaders to support the organization's long-term growth
Ensure compliance with all federal, state, and local employment laws and regulations
Develop and implement HR policies and procedures that promote fairness, equity, and a positive work environment
Partner with senior leadership to understand business needs and provide strategic HR guidance
Oversee internal and external HR audits, internal investigations, and regulatory reporting; serve as liaison with internal and external legal counsel
Implement risk mitigation strategies and internal controls for HR processes and ensure compliant records retention
Drive data-informed decisions to improve people outcomes, operational efficiency and organizational effectiveness
Balances the business needs, employee experience and risk mitigation when evaluating solutions
Lead and mentor the HR team, fostering a culture of collaboration, innovation, and continuous improvement
Qualification
Required
15 years of progressive HR leadership experience in service delivery or shared services operations with at least 5 years in a leadership role overseeing HR functions
Broad HR experience, including HRBP roles, to ensure alignment and development
Proven experience in developing and implementing comprehensive HR strategies in a fast-paced environment
Deep understanding of all functional areas of HR, including employment law, recruiting, compensation, HRIS, and talent management
Strong communication, interpersonal, and influencing skills, with the ability to build relationships across all levels of the organization
Experience with HRIS systems and HR technology platforms
Exceptional leadership, strategic thinking, and problem-solving skills
Demonstrated success in managing remote HR teams and fostering a positive remote work culture
Ability to manage change effectively
High level of integrity, discretion, and professionalism
Ability to manage multiple priorities and deliver high-quality outcomes in a dynamic environment
Bachelor's degree in human resources, Business Administration, or a related field required
Preferred
Master's degree
Professional certification (SPHR, SHRM-SCP, or CEBS)
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jimmy Cleveland
Chief Executive Officer
David Flores
Chief Technology Officer
Recent News
Public Consulting Group
2025-11-20
Public Consulting Group
2025-10-16
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