Healogics, LLC. · 8 hours ago
IT Infrastructure Manager
Jacksonville, FL
Full-time
Onsite
Senior Level
5+ years expHealogics, LLC. is the largest provider of advanced wound care services in the United States, treating over 300,000 chronic wound patients annually. The IT Infrastructure Manager is responsible for the hands-on management and modernization of core infrastructure functions, ensuring reliable, secure, and compliant systems while leading a small team and coordinating vendor resources.
Hospital & Health Care
Responsibilities
Oversee daily operations of IT infrastructure, ensuring systems and services are reliable, secure, and compliant with HIPAA and HITRUST
Lead and participate in hands-on configuration, troubleshooting, and support—especially for AWS cloud environments
Manage and coach team, coordinate work with vendor consultants, and foster a collaborative, cross-trained team culture
Plan and execute infrastructure projects, including network stabilization, telephony modernization, and migration to AWS/SaaS
Develop and maintain disaster recovery plans, backup strategies, and incident response procedures
Monitor system performance, patch compliance, and service levels; proactively address issues and optimize uptime
Manage vendor relationships, contracts, and budgets; negotiate services and ensure quality delivery
Ensure documentation of network, cloud, and system configurations is current and accessible
Communicate effectively with technical and non-technical stakeholders, including clinical, compliance, and finance teams
Drive process improvement, automation, and adoption of best practices (ITIL, change management, etc.)
Support regulatory audits and maintain infrastructure compliance with HIPAA and HITRUST standards
Performs other duties as required
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field
5 - 7 years of experience in IT infrastructure roles, including hands-on work in hybrid (on-prem/cloud) environments
Minimum 2 years' experience supporting healthcare IT environments and understanding of HIPAA/HITRUST compliance
Experience with telephony modernization projects (e.g., Cisco, cloud-based UC)
Familiarity with ITIL, automation, and infrastructure-as-code practices
Demonstrated expertise in AWS cloud services, migration, and support
Strong technical skills in networking, telephony, Windows servers, M365, identity/directory services, storage/DR, and endpoint management
Proven ability to lead small teams and manage vendor relationships
Preferred
AWS Solutions Architect Associate certification (or higher) strongly preferred
Company
Healogics, LLC.
Headquartered in Jacksonville, Fla., Healogics, LLC.
Founded in 1996Jacksonville, FL, US
1001-5000 employeesH1B Sponsorship
Healogics, LLC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Cheryl Penava
Chief People and Brand Officer
Claudia Marzec
HR Business Partner / Educator at Healogics, Inc.
Recent News
2025-10-06
2025-09-23
2025-09-12
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