Caterpillar Inc. · 8 hours ago
Digital Program Manager – Digital Demand Intake & Delivery
Peoria, IL
Full-time
Onsite
Senior Level
$148K/yr - $222K/yrCaterpillar Inc. is a leading manufacturer of construction and mining equipment, committed to building a sustainable world. The Digital Demand Intake & Delivery Program Manager will manage a team focused on enterprise scale demand intake, governance, and delivery transparency, ensuring process efficiency and partner satisfaction.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Lead and continuously improve the demand intake process to maximize efficiency, transparency, and investment value
Support Cat Digital leadership and teams in the adoption and effective use of product and program management toolsets
Ensure alignment of intake processes with enterprise cost and KPI expectations
Drive effective and transparent demand intake through the DRB (Demand Review Board) process
Ensure scoping and solutioning activities meet or exceed 80% on time delivery targets
Provide clear delivery status, risks, and dependencies to Cat Digital and enterprise partners
Lead and support governance models across Customer Success Management, Dealer Dependency, and enterprise initiatives
Partner with industry and enterprise stakeholders to accelerate delivery through structured governance and dependency management
Enable consistent handoffs and alignment across leadership scorecards and suite rollovers
Qualification
Required
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives
Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives
Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources
Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures
Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution
Proven experience as a Program Manager leading complex, cross functional digital or enterprise initiatives
Strong expertise in demand intake, governance, and delivery management frameworks
Demonstrated ability to lead through influence across business, digital, and enterprise partners
Experience driving KPI based outcomes, on time delivery, and executive level transparency
Strong communication, organization, and stakeholder management skills
Preferred
Proven ability to lead, coach, and develop teams while driving delivery and results
Experience supporting largescale digital transformation or enterprise portfolio management
Familiarity with product management, demand intake, and governance tools (i.e., Azure DevOps, Aha! or similar platforms)
Experience working with dealer, customer, or industry facing programs
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
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