Zenfreed, LLC · 8 hours ago
Business Process Reengineering
Lansing, Michigan, United States
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expZenfreed, LLC is an IT services company dedicated to bridging the gap between talent and organizations. They are seeking a Senior Business Process Reengineering Specialist to analyze current-state business processes and implement improvements for efficiency and compliance.
Information Technology & Services
No H1B
Responsibilities
Develop a comprehensive understanding of five web applications, including their underlying architecture, business functions, workflows, and data flows
Provide ongoing maintenance and operational support (KTLO) as well as support for new initiatives and enhancement projects
Analyze current-state processes and system designs, and design, develop, and implement future-state processes and workflows to improve efficiency, scalability, compliance, and service delivery
Facilitate cross-functional working sessions with architects, developers, business analysts, QA, business stakeholders, and security teams to establish shared understanding, resolve ambiguity, and enable informed decision-making
Elicit, document, and translate clear, complete, and testable business requirements for both technical and non-technical stakeholders
Create, update, and maintain process, system, and training documentation in alignment with SEM/SUITE standards
Work closely with the Project Manager—or independently when required—to guide and oversee effective use of Azure DevOps (ADO) for agile planning, backlog management, delivery tracking, and reporting
Define measurable success criteria and ensure alignment between business units and DTMB in support of operational and strategic objectives
Provide oversight, coaching, and training to business analysts, developers, QA staff, and subject matter experts, tailoring guidance to business needs
Lead application modernization initiatives, including the incremental transformation of legacy systems
Qualification
Required
Bachelors Degree
12 years of experience as Application and Business Process SME
12 years of experience as Business Analyst and Systems Analyst
Understanding of BA, Dev, QA roles and responsibilities
10 years of experience with Azure DevOps (Pipelines/and tracking various types of work items using various types of views)
10 years of experience with Agile Methodologies
10 years of experience with as-is/to-be processes and content creation
10 years of experience with SEM/SUITE Methodologies
10 years of experience with IT and Product roadmap creation
10 years of experience with user manual, workflow, and data flow creation
5 years of experience with System Security Plans(SSP), NIST Controls, and Authority To Operate(ATO) Processes
Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery
Proven ability to analyze and design current-state (“as-is”) and future-state (“to-be”) process models and workflows
Proficiency in developing process, workflow, and data-flow diagrams
Strong experience creating system and functional documentation, test cases covering multiple scenarios, and training materials in alignment with SEM/SUITE standards
Demonstrated experience leading full-scale projects through planning, execution, and delivery
Proven success in modernizing legacy systems and transitioning them to contemporary framework
General knowledge of .NET, SQL Server, Teradata, and Azure DevOps
ITIL certification(or equivalent)
Familiarity with Lean and Six Sigma concepts as applied within IT delivery, application modernization, and system-supported business processes
Familiarity with ITIL-based service management practices in the context of application operation, and change management
Must be authorized to work in the United States; We are unable to offer sponsorships at this time
Must undergo a background check and drug screening for employment
Benefits
Medical
Dental
Vision coverage options for all employees
Company
Zenfreed, LLC
WHAT WE DO: At Zenfreed, we bridge the gap between people wanting to do the work they were meant to and organizations needing the right talent for positions.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase