City of Lafayette, Colorado · 9 hours ago
Lead Customer Service Associate at Great Outdoor Waterpark
E S Boulder Rd, Lafayette, CO 80026, USA
Full-time
Onsite
Mid Level
$17.84/hr - $21.41/hrThe City of Lafayette, Colorado is seeking a Lead Customer Service Associate for the Great Outdoors Waterpark. This role provides customer service and operational support, including front desk transactions, concessions preparation, and assisting with boat rentals while ensuring exceptional service and adherence to safety guidelines.
CommunitiesGovernmentInformation Services
Responsibilities
Greets customers and provide accurate information regarding facility information, policies, and services
Accurately process cash and credit transactions for admissions, concessions, and rentals following City cash handling policies
Answer phones and respond to inquiries in a courteous and professional manner
Conduct glass check by inspecting bags, strollers, and coolers for prohibited items
Dispatch guests from the top of slide, ensuring proper spacing and adherence to safety guidelines
Prepare and serve food and beverages in accordance with health and safety standards
Maintain the cleanliness and organization of concessions area
Support facility operations by performing opening, closing, and cleaning duties as assigned
Work collaboratively with on-site supervisors and team members to ensure smooth daily operations
Assist customers in and out of boats safely and provide clear instructions for use
Qualification
Required
Must be at least 18 years of age to apply
Proper food handling and beverage service, running a cash register, making change and thorough knowledge of all areas within a concession stand
Basic knowledge of food preparation and arrangement of food and Public Health Regulations
Demonstrated skill in the operation of equipment necessary to perform the functions of the job, in preparing and serving food
Enforce codes and regulations firmly, tactfully, and impartially; express ideas clearly and concisely and establish and maintain effective working relationships with other employees and the general public
Plan and prepare quality foods for small to large groups of people in an efficient manner; and to adhere to and enforce Public Health Regulations
Some concession experience desired or any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities
Benefits
The time spent passing this course will be paid with their hourly rate.
Company
City of Lafayette, Colorado
Lafayette's panoramic view of the Rocky Mountains inspires our view into the future.
Founded in 1889
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-03-18
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