Hyatt Place + Hyatt House Charleston Historic District · 12 hours ago
Chief Engineer
Hyatt Place + Hyatt House Charleston Historic District is seeking a Chief Engineer responsible for ensuring proper operations, maintenance, service, and repair of all equipment. This role involves overseeing the Preventative Maintenance program and ensuring compliance with hospitality standards to achieve guest satisfaction and operational efficiency.
Hospitality
Responsibilities
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
Train and supervise the hourly Engineering staff and coordinate all scheduling
Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis
Focus the Engineering Department on their role in contributing to the guest service scores
Motivate, coach, counsel and discipline all Engineering personnel according to Avion Hospitality standards
Conduct all 90 day and annual employee performance appraisals according to Avion Hospitality standards
Prepare and conduct all Engineering interviews and follow hiring procedures according to Avion Hospitality standards
Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Avion Hospitality standards
Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager)
Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment
Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked
Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards
Manage energy expenses and continually work towards energy conservation
Participate in required M.O.D. coverage as scheduled
Ensure that the Preventative Maintenance program is implemented and administered according to Avion Hospitality standards
Evaluate and spot check the work of all staff and contractors or outside laborers
Handle guestroom maintenance requests in a timely manner
Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings
Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers
Act as emergency contact person
Attend monthly all-employee meetings and any other functions required by management
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
Ensure that pool and spa are in compliance with area health codes
Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department
Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures
Establish and maintain key control system
Be familiar with the organization of Avion Hospitality Hotels and know the function of each department
Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically
Handle items for “Lost and Found” according to the standard
Perform any other duties as requested by the General Manager
Qualification
Required
High School diploma or equivalent required
At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience
Supervisory experience required
Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific
Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation
Must have a valid driver's license for the applicable state
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions
Company
Hyatt Place + Hyatt House Charleston Historic District
Hyatt Place Charleston Historic District + Hyatt House Charleston Historic District offers two unique perspectives for Charleston visitors where each brand retains its signature amenities, allowing each guest to customize their stay.
Funding
Current Stage
Growth StageCompany data provided by crunchbase