Pine Street Inn · 1 month ago
Manager of Benefits Access and Data Operations
Boston, MA
Full-time
Hybrid
Mid Level
$45K/yr - $118K/yr
3+ years expPine Street Inn is dedicated to providing training and access to employment opportunities for individuals with histories of housing insecurity or homelessness. The Workforce Development Benefits Access and Data Operations Manager will oversee participant access to public benefits and manage program data, requiring strong organizational and communication skills.
Homeless ShelterNon ProfitTraining
Responsibilities
Oversee participant access to public benefits and ensure accurate, timely management of Workforce Development program data
Combine subject-matter expertise in SNAP Outreach and Path To Work Program, SSI/SSDI and other entitlement programs
Require strong data operations and compliance management to improve outcomes for participants and to strengthen program capacity and outcomes
Work closely with the WFD Leadership Team on the integrity of data and metrics operations, training, and reporting
Maintain positive working relationships with stakeholders: staff, volunteers, referral partners, trainees and guests and the community at-large
Qualification
Required
Bachelor's of Social Work (or equivalent degree/experience in human services)
High degree of cultural sensitivity and ability to work effectively with diverse people and situations
In-depth understanding of public benefits and housing subsidies
Minimum of three (3) years' experience working with unhoused individuals or similar client population
Must be proficient in technology solutions
Demonstrated ability to develop partnerships with external agencies and resources
Ability to create and pilot new program initiatives in response to data trends
Extensive knowledge of workforce development principles, theories, and practices, especially as relating to vulnerable populations and populations with significant barriers to obtaining and sustaining employment
Demonstrated ability to establish priorities, implement plans, and meet deadlines
Ability to create and maintain reports for program management, partners, and funders
Ability to create and deliver presentations further to managing or extending relationships with funders, external partners, and internal program management and leadership
Experience in creating and conducting workshops, developing presentations, and project facilitation
Creative problem-solving mindset and critical thinking skills
Strong planning and organizational skills
Fluent in Windows 2010, Microsoft Office Suite applications(Word, Excel, etc)
Strong computer skills, data entry, and skilled in database programs and management information
Preferred
Master's of Social Work, Licensed Social Worker
Experience working with individuals experiencing homelessness with complex disabilities and facing significant barriers
Proposal and grant writing experience
Three (3) years' experience providing employment and training services to homeless and chronically homeless adults
Prior experience in behavioral health field, working with adults experiencing mental health and/or substance use disorders
Experience and training in Trauma Informed Care
Company
Pine Street Inn
Pine Street Inn is a nonprofit organization that provides housing, shelter, street outreach, and job training to homeless men and women.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Sensata Foundation
2024-10-24Grant
Leadership Team
Daryl Jones
Chief Financial Officer
Becky Crawford
Chief Advancement Officer
Recent News
2025-06-22
2025-03-29
2025-03-12
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