Telecommunications Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

eBay · 14 hours ago

Telecommunications Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$107K/yr - $143K/yr
date5+ years exp

eBay is a global ecommerce leader committed to changing the way the world shops and sells. The Voice Telecom Manager is responsible for the strategy and vendor management of eBay’s global voice communications environment, ensuring reliable and cost-effective voice services that support various business functions.

AuctionsE-CommerceInternetMarketplaceRetail
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Define and execute the global voice telecom strategy, including legacy and modern voice platforms
Ensure voice services meet availability, resiliency, and performance requirements
Establish and monitor SLAs, KPIs, and quality metrics
Manage relationships with global and regional voice carriers, SIP providers, and managed service partners
Lead carrier selection, contract negotiations, and service reviews in partnership with Procurement and Legal
Oversee carrier performance, billing accuracy, and cost optimization initiatives
Manage numbering resources, DID inventories, and regulatory obligations
Ensure compliance with regional telecom regulations, emergency services (e.g., E911), and lawful intercept requirements
Partner with Security and Privacy teams to protect voice infrastructure and call data
Support audits and risk assessments related to voice services and third-party providers
Ensure business continuity and disaster recovery capabilities for voice platforms

Qualification

Enterprise voice telecom managementVendorCarrier managementRegulatory complianceContact center voice platformsGlobal telecom regulationsCross-functional collaborationCommunication skills

Required

5+ years of experience managing enterprise voice telecom
Experience managing global voice carriers and service providers
Proven ability to lead telecom initiatives and transition programs

Preferred

Experience with contact center voice platforms and call routing technologies
Familiarity with voice solutions
Knowledge of global telecom regulations and emergency services requirements
Experience working in a large, distributed, or global organization

Benefits

Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as PTO and parental leave

Company

eBay

twittertwittertwitter
Glassdoor4.0
company-logo
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
dateFounded in 1995
location
San Jose, California, USA
people-size10001+ employees
web-link
https://www.ebay.com/

H1B Sponsorship

eBay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (572)
2024 (883)
2023 (779)
2022 (682)
2021 (748)
2020 (766)

Funding

Current Stage
Public Company
Total Funding
$1.16B
Key Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown

Leadership Team

leader-logo
Jamie Iannone
CEO
linkedin
leader-logo
Alex Kazim
VP, GM eBay Services
linkedin

Recent News

Digital Commerce 360
Temu challenges Amazon's cross-border ecommerce market share in 2025
2026-01-23
ChannelX
Inaugural eBay Climate Transition Plan
2026-01-22
The Register
Trump promises nuclear datacenter permits in 3 weeks, calls Greenland 'big beautiful ice'
2026-01-22
Company data provided by crunchbase