American Dining Creations · 8 hours ago
IT Equipment Management Specialist
Syracuse-Auburn Area
Contract
Onsite
Entry Level
$23/hr - $25/hr
2+ years expAmerican Dining Creations is a family-owned boutique company that has evolved into a dining and catering service provider. The IT Equipment Management Specialist plays a crucial role in maintaining the availability of IT equipment, managing inventory, and ensuring excellent customer service through effective communication and problem-solving skills.
Hospitality
Responsibilities
Receive and input all new hardware into the IT Service Management System
Receive, evaluate, and clean all hardware returned from the field
Ship and deploy all outgoing hardware
Administer the inventory of all IT assets such as laptops, desktops, printers etc. and maintain the asset management database in Service Now
Maintain the Product Catalog and create Purchase Orders to maintain proper inventory levels in Service Now
Weekly inventory of front and back stock and work on Par levels with department managers
Follow Standard Operating Procedures (SOPs) for all processes
Record tickets and dispatch calls incoming on the technical support line
Build and maintain a strong network of relationships with vendors and internal employees
Communicate with vendors for repairs and track the repair of our assets
Closely track the return of all outstanding equipment from both closing sites and deactivated employees
Qualification
Required
Associate degree, preferably with 2+ years of relevant experience
Proficiency in Microsoft products
Ability to keep work environment organized
Ability to communicate instructions clearly and concisely over the phone
Ability to lift 50 pounds
Ability to climb a ladder not higher than 6 feet
Ability to maintain and validate IT asset inventory accurately and efficiently on a weekly basis
Exceptional attention to detail
Motivated self-starter with the ability to work with minimal supervision
Must have strong verbal and written communications skills
Required, High School
Preferred
Associates degree or higher
Benefits
Weekly pay
401K with company match
Delicious employee meal and beverage during your shift
Employee Referral Bonus Program
Employee Assistance Program
Some positions may include flexible hours and shifts
Eligible employees offered Medical, Prescription, Dental, and Vision Plans
Uniforms and Safety Shoes provided
Learning and advancement opportunities
Company
American Dining Creations
At American Dining Creations, our culinary innovation and creativity have won us numerous awards, recognizing us as one of the nation’s premier food service companies.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase