SDREN TA DI - Outreach Manager I jobs in United States
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Franklin Energy · 7 hours ago

SDREN TA DI - Outreach Manager I

Franklin Energy is a leader in clean energy solutions, partnering with utilities and communities to deliver impactful programs. The Outreach Manager I will lead a team focused on energy efficiency programs, providing management and energy advice to customers while promoting program participation.

EnergyRenewable Energy

Responsibilities

Provide management and leadership to team members, including managing day to day activities, managing team goals and objectives, assisting team in creatively meeting the goals of the program and resolution of customer service issues
Develop outreach plan with Program Manager to target key market segments in order to maximize team’s attainment of efficiency goals. Adjust plan over time in response to changing market conditions
Coordinate outreach activities with the Client Marketing team, prime contractors and utility client
Promote the energy efficiency program to customers and trade allies in the assigned territory
Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up as required to the customers
Responsible for all accounting department functions including general ledger, accounts payable, accounts receivable, inventory, and payroll
Discuss technical elements of energy consuming equipment —i.e. lighting, HVAC, hot water systems, building & pipe insulation industrial processes
Enter data into spreadsheets and databases to determine energy savings and to manage current projects, collaborate with Energy Engineers as required
Provide a professional appearance appropriate for a representative
Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year

Qualification

Energy efficiency programsCustomer outreach managementData analysisMicrosoft OfficeHVAC knowledgeCustomer service skillsDiversityInclusion commitmentCommunication skillsDetail-orientedOrganizational skillsProblem-solving skills

Required

Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered when deciding on this position
3 – 5 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
Previous experience managing staff performing proactive customer outreach activities
Strong customer service and communication skills
Must be able to handle a wide work variety and work in a fast-paced environment
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
Ability to identify and resolve project application issues with customers and trade allies
Proficient in Microsoft Office, specifically Word, Excel and Outlook
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and in writing with customers, clients and employees
Ability to analyze and interpret data and solve practical problems
Knowledge of mathematical concepts such as fractions, percentages and ratios
Committed to diversity and inclusion
Reliable transportation
Valid driver's license
Willingness to travel up to 40%

Company

Franklin Energy

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Franklin Energy delivers end-to-end sustainability solutions through a portfolio of intelligent products and services that lower energy costs, reduce carbon and waste, and grow stronger communities and local economies.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Invesco
2024-02-26Private Equity
2019-08-01Acquired

Leadership Team

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Terence Sobolewski
Chief Executive Officer
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Sushma Annareddy
Chief Technology Officer
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Company data provided by crunchbase