Univida Medical Centers · 6 hours ago
Front Desk/Receptionist
UniVida Medical Centers is a healthcare provider seeking a Front Desk/Receptionist. The role involves welcoming patients, scheduling appointments, maintaining records, and ensuring a comfortable environment for patients.
DentalHealth CareHealth DiagnosticsHospitalMedicalPersonal HealthPrimary and Urgent Care
Responsibilities
Welcome patients and visitors in person or via telephone, responding and guiding on all inquiries
Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule and reminding providers of services timeframe
Comforts patients by anticipating patient’s anxieties, answering patient’s questions, and maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient records by obtaining, recording and updating personal information and demographics
Helps patients in distress by responding to their needs
Protect patient’s rights by maintaining confidentiality of medical, personal and financial information
Perform other duties and functions as requested by supervisor or manager
Qualification
Required
High school diploma or GED required
Basic computer knowledge
Excellent customer service and professionalism
Attention to detail and quality focus
Telephone and scheduling skills
Time management
Multi-tasking