Account Service Manager - BioPlus Specialty Pharmacy jobs in United States
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Elevance Health · 11 hours ago

Account Service Manager - BioPlus Specialty Pharmacy

positionLake Mary, FL
timeFull-time
remoteHybrid
seniorityMid Level
money$66K/yr - $125K/yr
date3+ years exp

Elevance Health is a health company dedicated to improving lives and communities. The Account Service Manager is responsible for providing advanced customer service representation and strategic planning for large accounts, ensuring smooth delivery of services and maintaining ongoing account relationships.

Health CareHealth InsurancePersonal HealthWellness

Responsibilities

Provides strategic planning and account management for large accounts
Directs and manages the administration of contractual requirements and obligations
Manages the new and renewal implementation process for accounts
Interfaces with operations to ensure smooth delivery of services
Maintains ongoing account relationships at multiple levels throughout the customers' organizations
Makes recommendations for improvements to meet customers' expectations
Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues
Coordinates open enrollment meetings, renewal process and training sessions
Makes routine account visits

Qualification

Account managementCustomer serviceSpecialty Pharmacy experienceProgram auditingData reviewStrategic planningCommunication skillsProblem-solving

Required

Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background
Travels to worksite and other locations as necessary

Preferred

Specialty Pharmacy experience
Program auditing experience
Quarterly data review experience

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
Short and long term disability benefits
Life insurance
Wellness programs
Financial education resources

Company

Elevance Health

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Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.
dateFounded in 1944
location
Indianapolis, Indiana, USA
people-size10001+ employees
web-link
https://www.elevancehealth.com

Funding

Current Stage
Public Company
Total Funding
unknown
2001-10-30IPO

Leadership Team

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Gail K. Boudreaux
President and CEO
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Geeta Wilson
Chief Technology Officer (CTO): Digital Health and Service Experience Platforms
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Recent News

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Company data provided by crunchbase