MGIC · 13 hours ago
Manager, Delivery Services
Milwaukee, WI
Full-time
Onsite
Mid, Senior Level
$110K/yr - $187K/yr
4+ years expMGIC is a pioneer of private mortgage insurance that helps people achieve homeownership sooner. The Manager, Delivery Services plans and directs all activities related to providing systems development services and support to assigned user areas, managing a team to enhance efficiency and work quality.
Financial ServicesInsurance
Responsibilities
Manages a team of direct reports. Leads and develops employees into a highly effective team by setting clear performance objectives and goals, regular and honest feedback, and individual development plans
Reviews workload across the team and effectively manages the process by appropriate work distribution. Provides feedback to ensure team members understand the role that they play and provides timely and effective direction
Responsible for the selection, performance evaluation, and salary administration of co-workers
Manages the operational and fiscal activities of the department including; staffing levels, budgets, operational controls and processes, and financial goals
Analyzes business processes and issues. Manages departmental policies, procedures, and standards to enhance efficiency and work quality
Develops solutions to problems with consideration for department goals
Leads team through the process of change both within the department and throughout the organization to achieve results related to MGIC’s corporate strategy
Tracks cross-team tasks to ensure alignment and timely delivery of solutions
Serves as a delivery partner to Corporate Functions (HR, Finance, Legal) and Sales and Marketing business areas
Responds to requests for technical services from internal departments and estimates resources required. Negotiates priorities, product functionality, and project delivery dates. Resolves issues of conflicting requests from multiple departments
Manages the system development process. Ensures projects progress according to plan, provides for quality checks in process, and ensures work products meet departmental standards
Provide coaching, mentoring, training, and support for Agile and Partner teams in IS as well as 'Agile Everyday' process for the business teams in support of key initiatives and other ideations. Leverages a coalition of other IS and business team members in a 'dotted line' manner
Participates with other department managers and staff to create Information Systems policies, technical directions and strategic plans. Coordinates with other IS functions to ensure resources are available for successful completion of projects
Qualification
Required
Strong forecasting and planning skills
Strong knowledge of all tools and platforms used in development at MGIC
Ability to handle conflict effectively
Ability to prioritize tasks under pressure
Experience working in or managing teams responsible for support of Workday and Salesforce or similar SaaS products
Preferred
A minimum of 4 years in a lead or supervisory capacity is preferred
Benefits
Competitive Salary & pay-for-performance bonus
Financial Benefits (401k with company match, profit sharing, HSA, wellness program)
On-site Fitness Center and classes (corporate office)
Paid-time off and paid company holidays
Business casual dress
Company
MGIC
MGIC is a private insurance company offering insurance on real estate mortgages.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-08-16IPO
Leadership Team
Tim Mattke
Chief Executive Officer
Sean Valcamp
VP, Chief Technology Officer (CTO)
Recent News
2025-11-08
MarketScreener
2025-10-23
Company data provided by crunchbase