Front Desk Specialist (Office Specialist 2) jobs in United States
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Oregon Department of Human Services · 1 day ago

Front Desk Specialist (Office Specialist 2)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer, seeking a Front Desk Specialist to provide vital administrative support. This role involves answering calls, addressing inquiries, and ensuring compliance with policies while managing various clerical tasks.

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Responsibilities

Provide administrative support to agency staff and supervisors
Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources
Ensure compliance with laws, rules, and policies regarding payments, documents, and information
Handle administrative tasks including data entry, case management tasks, and record-keeping
Manage incoming and outgoing mail and packages
Distribute negotiable items, maintaining and auditing records to prevent discrepancies

Qualification

Microsoft OfficeData entryCustomer serviceClerical experienceMulti-taskingAttention to detailRelationship buildingAdaptability

Required

A valid driver's license and acceptable driving record are required for this position
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
An associate degree in any field
An equivalent combination of education and experience
Experience adapting with ease to evolving circumstances, deadlines and priorities
Experience using computer systems or databases, including Microsoft Office programs, to file, organize, and retrieve data
Experience building trusting relationships with internal and external partners and customers
Experience using multiple computer screens to run multiple computer programs simultaneously
Experience using attention to detail to complete tasks accurately
Experience providing trauma-informed and welcoming customer service, demonstrated by maintaining calm, respectful, and solution-focused interactions with families, children, and individuals experiencing emotional distress

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Company

Oregon Department of Human Services

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The Oregon Department of Human Services (ODHS) provides direct services to more than 1.5 million Oregonians each year.

Funding

Current Stage
Late Stage

Leadership Team

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Alan Schoenwald
Senior Human Resources Business Partner
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Ashlee Parpart
Lead Recruitment Business Partner
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