Anton Paar QuantaTec · 17 hours ago
Order Processing Specialist
Boynton Beach, FL, US
Full-time
Onsite
Mid Level
3+ years expAnton Paar QuantaTec is a manufacturer of high-precision instruments. They are seeking an Order Processing Specialist who will be responsible for processing customer sales orders and ensuring operational excellence in a fast-paced environment.
Manufacturing
Responsibilities
Processing Customer Instrument and Parts Sales Orders, Lab Analysis Service Orders, Loan Orders, Return Orders, and Credit Memos in SAP
Reviewing customer purchase orders for completeness and following up with customers for any missing documentation, or clarifications
Processing payment paperwork such as LC's and CAD orders, if required and communicate with US sales subsidiary regarding credit card transactions
Creating Customer Accounts in local SAP, as required
Processing Order Confirmations for distribution to customers
Maintaining customers profiles to track exceptions to how their orders are to be shipped and communicate with other internal departments on changes to shipping requirements
Updating and maintaining comments on customer orders in the header text in SAP to keep other departments current on status of payments and export compliance in order to ship goods
Uploading order related documents into SAP – SLI’s, LC’S, Flow Charts, Background information sheet, special discount approval
Reviewing open orders report daily and coordinating the timing to print pick lists and labels for instrument and parts orders, as well as following up on displayed inventory shortages with the production team
Managing consolidation of shipments by country, as requested, and coordinating all paperwork
Reviewing delivery date change requests from Production Planning, communicating with Customers regarding delivery delays, and processing revised order confirmations, if required
Invoicing customers once required by individual order incoterms
Processing debit notes for freight charges, and maintaining a log
Perform export compliance reviews of customers and maintain appropriate export documentation
Apply for export license, if applicable
Process AES filing for orders and proformas requiring it to ship via courier
Request quotes from freight forwarder, if required
Responding to carrier requests for information
Processing free trade agreement certificates and any additional documents for shipments as per customer requests
Responding with appropriate detail to customer inquiries pertaining to order information/status, product availability, and/or the plan of action to support customer requirements and on time delivery
Forwarding airway bills to customers as required
Guiding, instructing and assisting coworkers regarding proforma invoices for shipments outside of sales orders
Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator
All other duties as assigned
Qualification
Required
Two-year AA degree and three years of order processing and/or shipping experience
Possesses a solid understanding and working knowledge of SAP (order management, order actions, order administration and invoicing) and has the ability to manage the daily business needs
Excellent computer skills, including use of Microsoft Outlook, Word and Excel
Ability to communicate clearly and effectively in a professional manner at all levels in & outside organization
Knowledge and experience with Shippers Letter Instructions, Shippers Export Declarations, Letters of Credit, and Cash Against Documents
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Effective organizational skills with the ability to successfully manage multiple projects at once
Preferred
Associates or Bachelor's Degree
Experience in a manufacturing environment
Experience with export compliance
Company
Anton Paar QuantaTec
Anton Paar revolutionizes measurement techniques by designing instruments that enable accurate, precise, reliable characterization of powdered, solid, semi-solid, and porous materials.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase