NEOGOV · 12 hours ago
Payroll-Personnel Coordinator III (Open and Promotional)
Redwood City, CA
Full-time
Onsite
Entry, Mid Level
$75K/yr - $94K/yr
2+ years expThe County of San Mateo's Human Services Agency is seeking a Payroll-Personnel Coordinator III. This role involves processing payroll for employees, serving as a liaison with the Human Resources Department, and managing onboarding processes.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide accurate and timely processing of payroll for all employees and all new hire processes
Serve as liaison to Human Resources Department for personnel related matters
Attend quarterly payroll meetings
Assist in hiring, onboarding, and terminating of staff
Provide onboarding training and new employee "welcome"
Maintain confidentiality and the security of employee personal information
Perform technical and specialized office support work, relating specifically to payroll and personnel at a departmental level, which requires the use of independent judgment and the application of technical skills
Process time reporting forms, verifying information and calculations, specific payroll rates related to such items as holiday, overtime, off-shift, and predetermined premium rates, and monitor leave and compensatory time totals
Coordinate and execute employee onboarding and off-boarding in conjunction with supervisors and the Human Resources Department; process paperwork required for new employees; provide employees guidance on how to navigate available onboarding resources
Interpret, explain, and comply with negotiated contracts, prescribed laws, rules, and regulations and confer with Human Resources and/or the Controller's Office as needed
Perform all personnel action processes including job changes, compensation changes, initiating hires, processing retroactive pay, etc.; research and assemble information from a variety of sources and make associated arithmetic and/or statistical calculations
Regularly generate and analyze audit reports related to time entry, job, and compensation changes to ensure accurate entry and completion of tasks by various department staff; identify and correct errors; notify individual employees of corrections or action needed and elevate communications to a supervisor as appropriate
Run reports as requested by management
Organize and maintain various files, including those related to personnel matters
Enter and retrieve data using a personal or on-line computer system; review computer or manually produced reports for accuracy and make corrections as required
Assist employees, supervisors, and managers with payroll, timecard, and personnel-related inquiries, and in interpreting and applying payroll, retirement, and benefit laws, rules, regulations, bargaining unit contracts, policies, and procedures; and resolve problems and recommend solutions
Respond to salary verification requests
Research record keeping issues including sick leave, vacation, or non-contract balances and perform appropriate action as needed
Interpret, explain, and comply with negotiated contracts, prescribed laws, rules, and regulations
Perform related duties as assigned
Qualification
Required
Two years of journey level general or fiscal office support experience, which has included payroll or personnel assistance OR three years of general clerical or office assistant experience
Strong computer skills and a working knowledge of Workday, Automated Time Keeping System (ATKS), or other payroll/human resources systems
Experience administering payroll and time-card functions in a local government setting
Ability to quickly learn and retain proficiency on complex processes and automated systems
Ability to perform data entry with speed, accuracy, and attention to detail
Experience with Word and Excel
Ability to perform accurate salary calculations
Ability to interpret and apply complex rules and policies pertaining to payroll, including labor contracts
Ability to handle multiple tasks and keep track of workflows under firm deadlines
Experience communicating effectively and providing prompt and courteous assistance to employees
Excellent customer service and interpersonal skills
Excellent organizational skills
Ability to promote and support a positive work environment
Strong understanding of the importance of timely and accurate payroll to the organization
Methods and practices related to payroll and personnel processes in a complex, public agency
County labor contracts, Civil Service Rules, and other related policies and procedures
Standard processes for completing and processing varied payroll and personnel documents
Office administrative practices and procedures, including record keeping and the operation of standard office equipment
Basic business data processing and business arithmetic, including percentages and decimals
Correct English usage, including spelling, grammar, and punctuation
Record keeping principles and procedures
HRIS and timekeeping systems
Perform detailed technical and specialized payroll and personnel support work
Interpret complex written guidelines, rules, policies, and procedures and accurately apply the direction provided to operational actions and procedures
Work independently and organize, prioritize, and coordinate simultaneously occurring work activities
Establish and foster effective working relationships with those contacted in the course of the work
Analyze data and make arithmetic calculations as needed with speed and accuracy
Use initiative and sound independent judgment within established guidelines
Communicate effectively through verbal and written methods
Embrace and learn new technology, software, or systems especially those related to payroll and personnel coordination
Keep up to date and adapt quickly to changes in related procedures and HRIS business processes
Collaborate with managers and supervisors and give guidance and/or training on related payroll and personnel transactions
Operate standard office equipment, including a word processor, personal or on-line computer
Benefits
Health and wellness
Financial security
Wellness and professional development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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