Community Medical Services · 10 hours ago
Peer Support Program Manager
West Allis,WI,US
Full-time
Onsite
Entry, Mid Level
2+ years expCommunity Medical Services (CMS) is hiring a Peer Support Program Manager to oversee the development and implementation of the Peer Support Program and manage Peer Support services. This role involves training staff, ensuring compliance with confidentiality, and developing policies and procedures for the program.
BiotechnologyHealth CareMedical
Responsibilities
Provides individualized, ongoing guidance, coaching and support to Peer Support team, both individually and in group supervision
Focuses on supervision, performance management, and process improvement for Peer Support Program
Promotes understanding of Peer Support models and delivery internally and to external agencies
Trains staff and ensures the Peer Support team observes all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals
Works to support and ensure deliverables for grants that relate to Peer Support services are submitted within appropriate timeframes
Develops policies, procedures, and infrastructure for Peer Support Program
Maintains professional standards at all times. Observes the guidelines established within the Code of Ethics and conducts self professionally and maintains confidentiality of clients at all times
Identifies initial and ongoing training needs for Peer Support program and ensures compliance within training program
Oversees CMS Peer Support Specialists interfacing with correctional health facilities, hospitals, community-based outpatient settings, community-based inpatient settings, and community agencies for continued support in the form of case management, community-based services, and coordination for all supporting CMS facilities for the identified clients
Develops transportation protocol for Peer Support delivery
Assists in planning and implementation of groups at existing CMS clinics
Utilizes outcome measurement tools to monitor effectiveness of program and implement changes as needed
Implements Evidence-based practices within Peer Support Program
Interfaces with clinic managers, clinical team, correctional health team, and systems partners to focus on ways to engage and retain clients in MAT through the use of Peer Support
Works with Peer Support team to ensure accurate and appropriate record keeping and providing information for monitoring and evaluation as required
Qualification
Required
High School diploma or equivalent
Certification in recognized Peer Support Training
Minimum 2 years in recovery
Basic computer knowledge is necessary
Knowledge of the recovery process and the ability to facilitate recovery using established standardized mental health processes
Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in recovery
Knowledge of the signs and symptoms of substance abuse (I.e. auditory and visual hallucinations, irregular talk and behavior, motor skill impairment) and the ability to assist the client to address symptoms using strategies such as positive self-talk
Knowledge and skill sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with substance abuse
Valid driver's license is required as some driving and/or transportation may be required to take clients to community resources and additional service providers
Uses good judgment and maintain effective boundaries when sharing information about company with staff, other providers, and members of the community
Must be able to demonstrate sufficient knowledge and understanding of human behavior and sufficient knowledge of general mental health issues, treatment planning and the field of human social services to work towards the rehabilitation of the client
Exceptional interpersonal skills in a team environment
Strong communication skills, both verbal and written
Strong organizational, multi-tasking, time management skills
Culturally competent and sensitive to client and employee needs
The ability to use a phone, computer, printer, and copier is required
Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint
The ability to use the internet and various web browser software is required
Requires sitting and standing associated with a normal office environment
Manual dexterity using a calculator and computer keyboard
Requires prolonged sitting, standing, frequent bending, stooping, or stretching
Some lifting may be required
Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required
Requires occasional use of fax machines, telephones, copiers, and other office equipment
Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
Preferred
Experience in MAT preferred
Supervisory experience preferred
Benefits
Subsidized medical, dental, and vision insurance
Health savings account
Short and long-term disability insurance
Life insurance
Paid sick, vacation, and holiday time
401K retirement plan with match
Tuition and CME reimbursement up to 100%
Employee assistance program to support your mental health and wellness
Ongoing professional development
Company
Community Medical Services
CMS, a provider of medication-assisted treatment programs for patients suffering from substance use disorders.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-04-06Acquired
Leadership Team
Michael Hailye
Chief Technology Officer
Chris Sierra
VP, HR Partnerships
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