Arrow Components · 11 hours ago
Inside Sales Associate
United States
Full-time
Remote
Entry Level
$17.72/hr - $21.66/hr
2+ years expArrow Components is seeking an Inside Sales Associate to support an account portfolio of valued customers through telephone interactions. The role focuses on providing exemplary customer service, managing sales activities, and ensuring customer satisfaction while collaborating with various internal resources.
Computer Software
No H1B
U.S. Citizen Only
Responsibilities
Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs
Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Inside Sales Associate provides exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business
Daily activities of the role include, but are not limited to: Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes
Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account
Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction
Be a team player by working collaboratively and synergistically with colleagues across Arrow
Demonstrated ability to influence and to interact at multiple levels of an organization
Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders
Maintain accounts by providing customer service on orders
Other maintenance tasks include: tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting
Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory
Providing after-sales service by ensuring the products’ arrival at the customer location in a timely fashion
Manage and sell to assigned accounts in assigned territory
Quote to customer specifications and needs on Arrow's entire line card
This job profile requires the assignment and participation in a sales compensation plan
A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow
Qualification
Required
Eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees)
Developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
Typically requires a 2-year degree and 2–4 years of experience or High school graduate with equivalent related experience
May require specific certifications
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Company
Arrow Components
Arrow Components is the driving force behind arrow.com, the e-commerce portal for Fortune 120 company Arrow Electronics.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase