InfoStride · 2 months ago
Computer Operator - Intermediate
Columbia, SC
Full-time
Hybrid
Entry, Mid Level
2+ years expInfoStride is a company seeking a Computer Operator to support the Medicaid system changes in South Carolina. The role involves gathering infrastructure data, updating spreadsheets, maintaining an interactive dashboard, and providing Tier 1 support for the BMC Footprints ticketing system.
Cloud ManagementCyber SecurityDevOpsDigital MarketingInformation TechnologyMobile AppsQuality AssuranceSoftwareWeb Development
Responsibilities
Gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department
Manage and support the MITS interactive dashboard and asset management tasks
Assist with documenting the process of each of the tasks
Document, update and verify the steps in collaborating with the Tech Writer
Serve as backup to footprints administrator
Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs
COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION
WORK COLLABORATIVELY WITH CLEMSON STAFF AND OTHER CONTRACTED STAFF
Qualification
Required
Previous experience in health care related information technology, insurance information technology, Medicaid Management Information Systems (MMIS), Medicaid eligibility, or social services eligibility
Excellent communications skills including effective oral and written communication
Resumes submitted should be limited to two pages (2-4)
Microsoft Excel
Microsoft Power BI
BMC Footprints Ticketing System
Collaboration
Communication
Bachelor's Degree or High School with 2 years of experience
Preferred
Previous experience with participating in software upgrade
Change and Release Management procedures
Company
InfoStride
InfoStride offers complete solutions from Talent & Workforce, app development & QA automation, digital & cloud for technology companies.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2022-05-19
2022-05-19
2022-05-19
Company data provided by crunchbase