Associa · 9 hours ago
Customer Service Administrator
Sun City, AZ
Full-time
Onsite
Entry Level
$17/hr - $18/hr
2+ years expAssocia is a leading company in community management with over 11,000 team members serving nearly five million residents. The Customer Service Administrator is responsible for supporting customers and vendors by addressing inquiries and resolving issues, while also assisting with general office operations.
AccountingCommunitiesConsultingProperty ManagementReal Estate
Responsibilities
Receive and respond to incoming calls from homeowners, Board members, and vendors, ensuring all requests are followed through to completion
Serve as the first point of contact for customers visiting the office, providing exceptional service and support
Apply conflict-resolution techniques to effectively address and resolve customer issues
Assess customer needs and translate them into appropriate solutions
Provide general office support by processing print jobs, scanning, faxing, and related tasks
Organize and prepare correspondence related to association business
Provide reception coverage as needed
Perform other duties as assigned
Qualification
Required
Customer-focused mindset with a strong commitment to delivering high-quality service
Ability to communicate clearly, professionally, and effectively via phone, email, and in person
Proficiency in operating general office equipment (e.g., copier, fax machine, phone systems)
Proficient in Microsoft Office applications, including Word, Excel, and Outlook
Strong attention to detail with excellent organizational and time-management skills
Ability to maintain confidentiality and exercise discretion in all duties and responsibilities
Self-motivated, proactive, detail-oriented, and able to work both independently and as part of a team
Ability to work effectively with others in person and in group settings
Strong ability to prioritize tasks, manage time, and meet deadlines
Ability to interpret verbal and written instructions at a proficient level
High School diploma or GED
2 Years of directly related or closely related experience
Company
Associa
Associa provides management and consultancy services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-11Private Equity
Leadership Team
Michelle Johnson
SVP, Chief Information & Transformation Officer
Debra Warren
Vice President of Learning and Development
Recent News
GlobeNewswire
2026-01-05
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