Mid-Market Account Executive jobs in United States
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Channel Talk · 3 hours ago

Mid-Market Account Executive

positionNew York
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$80K/yr - $130K/yr
date1+ years exp

Channel Corp. is Asia’s largest B2B SaaS company and the #1 customer service platform in Korea and Japan, seeking a proactive Mid-Market Account Executive to expand their US presence. The role involves managing the full sales cycle, building relationships, and driving new business acquisition while collaborating with internal teams to enhance customer experience.

Artificial Intelligence (AI)ChatbotCRMInformation TechnologySaaSSoftware

Responsibilities

Manage the full sales cycle from building relationships with key stakeholders to negotiation and contracting
Define our Ideal Customer Persona (ICP) for the mid-market by proactively setting a hypotheses, taking action, and adjusting as needed
Lead demos of Channel Talk’s product offering to a variety of stakeholders
Drive new business acquisition and expanding existing accounts through upsell and cross sell, ensuring high renewal rates
Understand customer use cases to align them with Channel Talk’s solutions in order to identify new sales opportunities
Collaborate with internal teams to share key customer feedback and insights to improve the overall product and customer experience

Qualification

B2B SaaS salesAccount managementSales quota achievementCustomer serviceIntellectual curiosityE-commerce salesKorean languageTime management

Required

1-3 years of experience as an Account Executive or 2+ years of experience as a Sales Development Representative at a B2B SaaS company
Experience owning a book of business, with a focus on upsells, cross-sells, and expansion opportunities
A strong sense of intellectual curiosity, you are driven on discovering the 'why' behind prospects' needs and are up to date with industry trends
Thrives in a fast-paced, dynamic environment and excited to be part of a high-growth Sales team as we scale
Understands the value of excellent customer service
Well-organized with strong time management skills
Experience exceeding a sales quota

Preferred

Experience selling to e-commerce or DTC brands, particularly in fashion and beauty
Experience in B2B SaaS sales
Experience at a startup
Korean language ability

Benefits

Flexible time off and hybrid work arrangements
15 days of PTO (with the option for more if needed)
Latest MacBook or equivalent device
100% employer-paid health insurance options
Transportation allowance for your daily commute (in addition to any business travel expenses)

Company

Channel Talk

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Channel Talk is a customer communication platform that combines live chat, CRM, and collaboration tools to help businesses with customers.
dateFounded in 2014
location
Seoul, Seoul-t'ukpyolsi, KOR
people-size51-200 employees
web-link
https://channel.io

Funding

Current Stage
Growth Stage
Total Funding
$76.62M
Key Investors
BonAngels Venture PartnersGlobal Brain Corporation
2025-01-13Series Unknown· $7.49M
2021-09-06Series C· $24.21M
2019-04-25Series B· $2.16M

Recent News

Retail Customer Experience
South Korean fashion brand taps Channel Talk for fast rewarding customer service
2024-06-04
조선일보
Channel Corporation' Channel Talk hits 36B won ARR milestone
2024-06-04
Axios
South Korea's Channel Corp. raising $30M extension, seeking AI and U.S. expansion
2024-05-20
Company data provided by crunchbase