Security Officer Call Center jobs in United States
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Allied Universal · 9 hours ago

Security Officer Call Center

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Security Officer - Front Desk Driver in El Paso, TX, you will serve and safeguard clients in various industries, manage access control, and provide exceptional customer service.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Provide customer service to visitors, employees, and vendors by carrying out Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location
Manage front desk access control by greeting guests, verifying identification, issuing temporary credentials, maintaining visitor logs, and coordinating with site contacts for approvals and/or escorts
Monitor security-related systems and communications from the front desk, including cameras and alarms when assigned, and report unusual activity per site procedures
Respond to incidents and critical situations in a calm, problem-solving manner, documenting events and notifying appropriate site contacts and/or emergency services as required
Support routine administrative tasks tied to security-related operations, such as answering phones, directing inquiries, processing deliveries, and completing shift reports

Qualification

Access control experienceCustomer serviceIncident reportingCommunication skills

Required

A valid driver's license is required in accordance with Allied Universal driver policy requirements
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only

Preferred

Access control and badge experience is preferred

Benefits

Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase