NEOGOV · 9 hours ago
Legal Assistant 2 (Non-Permanent)
Multiple Locations Statewide, WA
Full-time
Hybrid
Entry Level
$47K/yr - $63K/yr
2+ years expNEOGOV is looking to fill multiple non-permanent Legal Assistant 2 positions within the Office of Administrative Hearings. The role involves providing legal support services, including scheduling and case management, to assist in the agency's mission of resolving disputes between the public and state agencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Process incoming requests for hearing, accurately inputting case and party information into the OAH case management system (PRISM)
Schedule hearings and other case events, distributing cases evenly among ALJs and ensuring that hearing can be conducted and have decisions issued timely according to caseload requirements
Contact agency representatives and attorneys to determine availability and possible scheduling conflicts
Process exhibits timely according to caseload and agency requirements
Handle and process complex appeals, including analyzing information to determine the proper processes
Ensure each case party receives the necessary documents both prior and after their hearing
Plan, organize, and schedule workload, including assigning dockets to ALJs to ensure all deadlines are met
Make changes to scheduling and workflow processes in order to meet goals set by management
Coordinate coverage for ALJs when the assigned ALJ is unavailable
Provide postponement coordination for ALJs
Processes requests from participants, parties, and ALJs
Track and organize incoming documents, and exercise independent judgment in reading documents received to assess the next appropriate action to be taken
Ensure all case information is accurate in PRISM and in all case files, and make appropriate and accurate case notes in PRISM to reflect current case status and case documents
Interpret office rules, WACs and RCWs for the caseload ensuring that all processes are followed and deadlines are met
Maintain constant, clear, and open communication with agency representatives, parties, attorneys and ALJs regarding case-related issues and scheduling changes
Take appropriate case action when return mail is received
Ensure that case files are prepared and complete prior to the hearing, with enough time for the ALJ to prepare for the hearing
Archive case-related documents for back-up purposes
Assist Legal Assistant 3 (LA3) in maintaining desk manual for assigned caseloads so that manuals are easy for back-up staff to use when needed
Notify Office Manager of potential high-profile cases where media attention is a possibility
Provide electronic copy of hearing oral record upon request
Route all documents requiring ALJ attention to the appropriate ALJ
Refer all ALJ complaints and other miscellaneous documents requiring supervisory review to appropriate supervising ALJ or Division Chief
Generate notices of hearing and notices of pre-hearing conference for all parties, ensuring that all notices are served timely according to caseload and agency requirements
Proof orders for punctuation, dates, headers/footers, names, etc. tracking errors and proofing data for ALJs
Provide back-up to Legal Office Assistants (LOAs) when needed to process outgoing notices, as well as publish initial decisions, defaults, dismissals, subpoenas, postponements, and other case-related documents
Ensure the hearing calendars are up-to-date and accurate
Create dockets and maintain dockets when scheduling changes occur
Monitor case deadlines and utilize PRISM dashboard for tracking case status
Schedule conference rooms and other locations for in-person hearings
Monitor leave calendars for ALJ availability
Coordinate in-person hearings when needed
Arrange and manage interpreters, court reporters, or note-takers as needed for hearing following guidelines put forth by OAH Headquarters
Complete interpreter surveys following requests for service
Coordinate ADA accommodation requests with the agency ADA Coordinator
Ensure that all interpreter, court reporter, and note-taker information is accurately entered and updated in PRISM
When needed, work with the LA3 or Office Manager to set up safety and/or accessibility to OAH facilities
Qualification
Required
Option 1: A high school diploma or equivalent AND two (2) years of experience in a legal environment supporting an attorney, Administrative Law Judge, Industrial Insurance Appeals Judge, review judge, or equivalent
Option 2: One (1) year of experience as a Legal Assistant 1 for the State of Washington
Option 3: A two-year degree in Legal Secretary Studies, Paralegal Studies or related field AND one (1) year of legal office experience
Option 4: A combination of four (4) years of college education and/or relevant experience
Demonstrated skills in keyboarding/typing, filing, proofreading, grammar, spelling, and use of office equipment
Familiarity with the Revised Code of Washington (RCW), Washington Administrative Code (WAC), the Administrative Procedures Act (APA), and knowledge of citations, case type regulations and procedures, and various legal form requirements
Take action to learn and grow: Curious about self and others. Takes responsibility for knowing own strengths and weaknesses. Uses their learning to make government programs and processes more efficient and effective to serve all of Washington
Take action to meet the needs of others: Flexible, adaptable, and customer service focused. Willing and able to empathetically respond to the unique needs of the people they work with and serve
Accountability and dependability: Accepts personal responsibility for quality work and actions. Meets productivity standards and timeliness standards. Produces accurate and timely work with minimal supervision. Uses professional judgment to balance quality of work with ability to meet timeliness standards. Informs supervisor or appropriate others of problems, identifies issues and offers solutions. Gives and accepts constructive feedback. Focuses on the situation, issue, or behavior rather than the person. Punctual and regular work attendance with minimal unplanned/unauthorized absences
Adaptability and flexibility: Adapts to changing business needs, conditions, priorities and work responsibilities. Uses customer feedback and evaluations as a measure of quality, and makes adjustments to reach goals. Uses problem solving and analytical skills to improve processes
Attention to detail: Diligently attends to details and pursues quality in accomplishing tasks. Performs tasks with care; is thorough. Makes few errors. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Remains aware and takes care of details that are easy to overlook or dismiss as insignificant
Communication effectiveness: Effectively receives and conveys ideas and information both verbally and in writing, and exhibits active listening skills. Participates in meetings in an active, cooperative, and courteous manner. Uses 'plain talk' both orally and in writing. Responds timely to email, phone messages, mail, and faxes. Composes clear, straightforward, and technically correct documents. Chooses the most effective and meaningful written form to express information. States information as simply as possible and organizes information logically. Proofreads and edits according to accepted rules of English language. Writes effectively for the intended audience
Ethics and integrity: Earns others' trust and respect by demonstrating consistent honesty, forthrightness and professionalism in all interactions. Protects privileged and confidential information. Uses work time, equipment, and resources efficiently and effectively. Follows policies, rules and procedures. Avoids situations and actions considered inappropriate or which present a conflict of interest. Tells the truth and is honest in all dealings. Follows through on commitments
Relationship and team building: Builds constructive working relationships that reflect acceptance, cooperation, and mutual regard. Earns the trust, respect and confidence of co-workers and customers through consistent respectful, professional, transparent interactions. Promotes cooperation and commitment within a team to achieve goals. Maintains an open, approachable manner, and treats others fairly and respectfully. Preserves others' self-confidence and dignity, and shows regard for their opinions and perspectives. Sees the value of cultural, ethnic, gender and other individual differences in people. Seeks to resolve disagreements constructively and avoids engaging in gossip and rumors
Self-awareness and commitment to growth: Understands own personal identity and cultural background. Realizes all lived experience are not the same. Explores and identifies own biases. Understands how own values and biases impact communication, working relationships, and communities served. Examines own perspectives as they relate to own personal and professional growth goals
Active Listening Skills: Effectively listens, asks questions, and confirms understanding when receiving information. Listens and responds with empathy
Customer Focus: Builds and maintains internal and external customer satisfaction with the products and services offered by the organization. Provides products and services that consistently meet the needs and expectations of customers
Decision Making and Judgment: Makes timely, logical decisions. Evaluates relevant information to make decisions and solve problems. Prioritizes casework, assignments and projects to meet OAH standards. Pursues economy and efficiency in the use of resources
Initiative: Demonstrate a willingness to take on responsibilities and challenges. Able to determine and act upon the appropriate course of action in supervisor's absence, demonstrate good judgment, and work independently in a complex environment, and as a team member
Interpersonal Skills: Ability to develop, maintain, and strengthen partnership and work cooperatively with others, inside or outside the organization, who can provide information assistance and support. Build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual regard. Adapts to and works effectively with a variety of situations and people
Knowledge Retention: Ability to learn and retain new or changing information and processes regarding caseloads, office procedures, and policies. Take initiative to use personalized methods based on own learning style to learn and retain information that has been presented. Ability to learn, retain and apply WACs, RCWs, and other rules to OAH procedures and processes
Legal Terminology and Citations: Demonstrate an ability to recognize the specialized vocabulary of the legal profession, and ability to apply and use, and comprehend legal technical terms in reading and writing or producing legal documents. Understanding of the Administrative Procedures Act (APA), Washington Administrative Code (WAC), Revised Code of Washington (RCW), procedures and requirements. Ability to accurately and timely apply APA rules and procedures for processing applicable to the court, board, or commission in which documents are to be filed. Ability to check all citations for proper format with appropriate legal reference material from law library or other online resources
Organizational Skills and Records Management: Ability to collect, organize, store, maintain, and retrieve accurate records, documents and information. Maintain files to ensure smooth, efficient operation and knowledge of work product. Attention to detail in coordinating and scheduling events related to office operations or scheduling of hearings
Prioritization: The ability to effectively organize multiple assignments of a complex nature or involving competing priorities to produce work products that are accurate, thorough, and timely
Proofreading: Read with comprehension drafted, original, or other written materials and documents that may include citations, rules and regulations, and make corrections to effectively resolve problems or inaccuracies in punctuation, spelling, and grammar or omitted language. Ability to accurately discern intended context of main ideas or essential message of document content
Regular and Reliable Attendance: Has minimal unplanned, unnecessary absences, has reliable attendance, and gets the job done
Tact and Diplomacy: Responds to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintains good working relationships among internal and external customers. Tactfully presents information in an objective and neutral manner. Remains calm, patient and with self-control when responding to resistance or conflict. Seeks to learn and demonstrates respect for other perspectives. Keeps conversations positive, focusing on options, benefits, and sources of assistance
Technology Skills: Ability to use computer and case management system to effectively process assigned cases. Ability to independently produce electronic legal documents. Ability to use email, telephone, and conference call systems to communicate with others. Proficiently uses personal computers and Microsoft Applications such as Word, Excel, Outlook email and calendar, and PowerPoint to produce timely and accurate work products that fully satisfy the demands of the assignment. Accurately enters data into a computer in a prompt and timely manner. FOR ALJS: Ability to make a complete hearing record with recording software and devices
Workload Management: Accurately, effectively and independently handles workload assigned. Engages in timely and effective problem solving. Effectively plans and organizes multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time. Manages one's time and resources effectively. Sets high standards of performance for self and others. Assumes responsibility and accountability for successful completion of assignments or tasks. Self-imposes standards of excellence rather than having standards imposed. Consistently produces accurate work within assigned timelines
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
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2025-10-31
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