Artera · 12 hours ago
Solution Engineer
Santa Barbara, CA
Full-time
Hybrid
Mid Level
$120K/yr - $134K/yr
4+ years expArtera is a SaaS leader in digital health, transforming patient experience with AI-powered virtual agents. The Solutions Engineer will serve as a key technical advisor, collaborating with Sales, Customer Experience, and Product teams to design scalable solutions and ensure successful implementations for healthcare organizations.
Artificial Intelligence (AI)Enterprise SoftwareHealth CareSaaS
Responsibilities
Technical Leadership in Sales & Implementation: Act as the technical lead during the sales and implementation processes, ensuring customer workflows align with Artera’s capabilities
Technical Discovery & Requirements Analysis: Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements
Workflow Design & Solution Architecture: Design and propose optimized solutions for healthcare workflows using Artera’s product suite, addressing inefficiencies and ensuring scalability
Technical Communication & Stakeholder Alignment: Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders
Scoping & Project Feasibility: Scope Statements of Work (SOWs), ensuring feasibility and clarity for successful project implementation
Cross-Functional Collaboration: Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes
Product Demonstrations & Technical Presentations: Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers
RFP/RFI & Security Questionnaire Support: Respond to RFPs, RFIs, and security questionnaires, leveraging cross-functional input to craft effective responses
Trusted Advisory & Thought Leadership: Act as a trusted advisor and thought leader for internal and external stakeholders, providing insights on best practices and workflow optimization
Internal Technical Enablement: Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product
Qualification
Required
4+ years of relevant experience in solutions engineering, technical consulting, or healthcare technology
Bachelor's Degree in STEM preferred; additional experience in lieu of a degree is also acceptable
Strong technical aptitude, with expertise in healthcare integration standards such as HL7, FHIR, and API architecture
Demonstrated ability to scope technical projects and align customer needs with product capabilities
Excellent communication skills, with the ability to convey technical concepts to diverse audiences effectively
Proven problem-solving skills and a collaborative approach to tackling complex workflows
Highly organized, with the ability to manage multiple priorities and adapt to a dynamic environment
Preferred
Knowledge of database architecture and data storage methodologies
HIMSS certifications (e.g., CPHIMS, CAHIMS)
Experience with RFPs and proposal writing in a technical context
Benefits
Full health benefits (medical, dental, and vision)
Flexible spending accounts
Company paid life insurance
Company paid short-term & long-term disability
Company equity
Voluntary benefits
401(k)
Company holidays
Winter & Summer break
Flexible time off
Employee Resource Groups (ERGs)
Company
Artera
Artera is a SaaS leader transforming patient experience with AI-powered virtual agents (voice and text)
201-500 employees
H1B Sponsorship
Artera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (7)
2022 (7)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$110.1MKey Investors
Lead Edge CapitalJackson Square VenturesFreestyle Capital,TenOneTen Ventures
2025-12-03Series D· $65M
2020-11-24Series C· $45M
2019-10-11Series B
Leadership Team
Guillaume De Zwirek
Co-Founder
Nicole Ossey
VP People
Recent News
2026-01-03
Company data provided by crunchbase