Akkodis · 2 hours ago
MAC Specialist
Miami, FL
Contract
Onsite
Mid Level
$34/hr - $35/hr
3+ years expAkkodis is seeking a Mac Specialist for a contract job in Miami, FL. The role involves providing onsite technical support for macOS devices in a corporate environment, requiring hands-on expertise in Apple hardware and macOS troubleshooting.
Information Technology & Services
Hiring Manager
Humayu wasim khan
Responsibilities
Provide onsite Level 12 support for macOS devices, applications, and peripherals
Install, configure, and troubleshoot MacBooks, iMacs, and macOS operating systems
Diagnose and resolve hardware, software, application, and network-related issues
Support Apple services including Apple ID, iCloud, File Vault, and Time Machine
Perform macOS upgrades, security patching, and software deployments
Provision and decommission Mac devices for user onboarding and offboarding
Coordinate with vendors for hardware repairs and replacements
Document incidents, requests, and resolutions in a ticketing system
Deliver excellent customer service and provide end-user guidance as needed
Qualification
Required
3-5 years of hands-on experience supporting macOS in an enterprise environment
Strong knowledge of macOS troubleshooting and Apple hardware diagnostics
Experience with MDM solutions (JAMF - Optional)
Understanding of networking fundamentals (Wi-Fi, VPN, TCPIP, DNS)
Familiarity with ticketing systems such as Fresh service
Knowledge of Mac security best practices
Strong communication and customer service skills
Ability to work independently in an onsite support environment
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase