My Community Credit Union · 13 hours ago
Training Specialist
Midland, TX, US
Full-time
Onsite
New Grad, Entry Level
0+ years expMy Community Credit Union is seeking a Training Specialist to enhance the onboarding experience for new employees. The role involves leading training sessions, maintaining training materials, and ensuring a positive introduction to the company culture and values.
BankingFinancial ServicesNon Profit
Responsibilities
Set the first impression for every new hire from day one, establishing the tone for culture, expectations, and service standards
Ensure a consistent, high‑quality onboarding experience by creating a well‑designed and well‑delivered training process
Strengthen our culture through training by teaching MCCU’s High Five Values
Improve department performance through better training tools
Create a more skilled, knowledgeable workforce through continuous improvement and updated training
Enhance service quality across the Credit Union by teaching processes correctly and reinforcing standards
Qualification
Required
6+ months of teller experience required
Graduation from an accredited senior high school or equivalent or GED
Ability to consistently demonstrate reliability, accountability, confidentiality, and behaviors aligned with MCCU's culture and High Five Values
Excellent communication, presentation, and coaching skills in both verbal and written form while adapting style to meet diverse learning needs
Strong relationship-building and approachability skills to build trust with new hires and staff, maintain a positive and welcoming presence, and create an environment where employees feel comfortable asking questions
High Attention to Detail
Preferred
6+ months of recent Symitar experience is preferred
Company
My Community Credit Union
My Community Credit Union is a member-owned and operated non-profit cooperative financial institution.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Donna Neal
President/CEO
Recent News
2025-04-14
Morningstar.com
2025-04-09
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