CEA CAPA Education Abroad · 17 hours ago
Business Analyst
Phoenix, AZ
Full-time
Onsite
Entry Level
$80K/yr - $80K/yr
1+ years expCEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. As a Business Analyst, you will support and enhance the company's systems, collaborating with teams to document needs, translate requirements into specifications, and optimize systems.
Higher Education
Responsibilities
Partner with end users to understand, document, and clarify needs for break‑fix requests and system enhancements
Translate business requirements into clear, actionable functional specifications for development teams
Create and maintain documentation, including data dictionaries, data models, and training materials
Validate functionality and user experience before and after system releases
Maintain working knowledge of key SaaS platforms and assist with ongoing administration
Collaborate with stakeholders to identify opportunities for system optimization
Qualification
Required
1+ years of experience as a Business Analyst or in a similar SaaS‑focused role
3+ years of Salesforce experience
Strong communication skills
Familiarity with agile methodologies and tools
Experience in business and/or technical writing
Ability to prioritize independently
High attention to detail
Preferred
Experience in higher education or international education
Bachelor's degree in business or related field
Benefits
Wellness & Snacks (In-Office): Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces.
Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time—because balance matters.
Support for Your Whole Life: Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life events—because caring for your loved ones matters.
Fun & Community: We encourage team connection and celebration, from office events to informal get-togethers and virtual hangouts—exact activities vary by team.
Company
CEA CAPA Education Abroad
CEA CAPA Education Abroad provides high-quality study abroad programmes and international internship opportunities for students.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$11.88MKey Investors
Infinedi Partners
2020-08-05Undisclosed· $11.88M
Leadership Team
Andrea Knappich
Chief Financial Officer
Aaron Yerkes
Vice President of Partnership Development
Company data provided by crunchbase