DMD Systems Recovery, LLC. · 2 hours ago
Operations Site Manager
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
$85K/yr - $85K/yr
5+ years expDMD Systems Recovery is a certified B Corp specializing in IT Asset Disposition (ITAD) solutions, focused on sustainability and data protection. The Operations Site Manager is responsible for leading and managing all processing operations at the site, ensuring operational excellence and compliance with industry standards while fostering a culture of safety and high performance.
Information Technology & Services
Responsibilities
Interview, train, and develop a high-performing operations team
Provide ongoing coaching, performance feedback, and career development opportunities
Foster a positive, inclusive, and safety-focused work environment
Manage scheduling, timecards, and attendance to ensure adequate staffing and productivity
Oversee all aspects of ITAD processing, including receiving, sorting, testing, data wiping, refurbishment, shipping, and inventory control
Ensure all operations meet or exceed company targets and Service Level Agreements (SLAs) for accuracy, throughput, and quality
Implement and monitor key performance indicators (KPIs) to drive continuous improvement
Maintain compliance with operational standards (e.g., ISO, R2, NAID) and company policies
Identify opportunities to streamline workflows and enhance efficiency
Lead the adoption of new tools, technologies, and best practices to improve client experience and operational outcomes
Collaborate with cross-functional teams to implement process changes and resolve operational challenges
Ensure all site activities comply with environmental, health, safety, and data security regulations
Conduct regular audits and risk assessments to maintain compliance and mitigate potential hazards
Promote a culture of safety and accountability throughout the site
Serve as the primary point of contact for site-level operational issues and client escalations
Communicate effectively with internal and external stakeholders to ensure alignment and satisfaction
Support business development initiatives by providing operational insights and expertise
Prepare and present regular reports on site performance, challenges, and improvement initiatives
Manage resource allocation for the site
Oversee inventory accuracy and asset tracking systems
Qualification
Required
High school diploma, GED, or equivalent required
Minimum 5 years of experience in production or operations management, preferably in ITAD, electronics recycling, or related fields
At least 3 years of experience managing teams in a warehouse or processing environment
Strong leadership, coaching, and team-building skills
Excellent communication, interpersonal, and conflict resolution abilities
Analytical mindset with a focus on process improvement and problem-solving
Proficiency with warehouse management systems (WMS), inventory tracking, and Microsoft Office Suite
Ability to adapt to changing priorities and manage multiple tasks simultaneously
Ability to stand for extended periods, squat, twist, bend, and lift 10–50 lbs (or more) regularly
Pre-employment drug screening and background checks are required
Preferred
Associate's or Bachelor's degree
Experience with reverse logistics, asset disposition, or supply chain management
Familiarity with operational standards (ISO, R2, e-Stewards, NAID) and regulatory compliance
Benefits
Comprehensive benefits package, including health, dental, vision, paid time off, and retirement plans
Opportunities for professional growth and advancement
Company
DMD Systems Recovery, LLC.
DMD provides ITAD services with rigorous security and environmental standards, providing a Reuse-First™, governed solution for companies valuing their reputation and our world.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Zeper
Chief Executive Officer
Recent News
peprofessional.com
2025-09-24
2025-09-19
2025-09-15
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