New England Life Care · 10 hours ago
Reimbursement Administrative Coordinator
New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England, serving over 70 hospital systems. They are seeking a Hybrid Reimbursement Administrative Coordinator responsible for providing administrative support to the Insurance and Authorization Manager, ensuring patient information confidentiality and effective communication with branch managers.
Health Care
Responsibilities
Hybrid position out of our Scarborough, Maine office (three days in the office, two days fully remote)
Assign incoming faxes and Explanations of Benefits and route them to the appropriate departments/charts
Attach insurance authorization responses to patient charts in EMR
Maintain our MD database and referral source database in EMR
Provides clerical support for mailings & scanning for the Reimbursement Department
Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations
Effectively communicates with branch managers for staff schedules
Clear knowledge of the locations, names and functions in the facility served
Maintains level of productivity and meets outlined performance standards without jeopardizing quality; uses time effectively to consistently accomplish objectives and meet deadlines; organizes workload for requirements of the job; sets priorities and discriminates between important and unimportant matters; anticipates needs/problems; maintains attention to detail
Qualification
Required
High school Diploma or equivalent required
Experience with the management of a multi-line phone system required
Excellent organizational skills required
Demonstrated ability to identify research and solve problems required
Ability to work independently as well as part of a team required
Practical experience with Microsoft computer systems and applications, to include Word & Excel
Preferred
Previous customer service experience preferred
Experience with Microsoft Office programs (Word; Excel; Power Point, etc.)
Knowledge of HIPAA Privacy and Security requirements preferred
Benefits
Hybrid position
Room for growth and potential for advancement
Health insurance
Dental insurance
Vision insurance
Generous employer-matched 403(b) savings program
Company paid: Life insurance, Short- and long-term disability insurance
Paid time off
And much more!
Company
New England Life Care
New England Life Care is nationally recognized as a nonprofit, mission-driven home infusion therapy & specialty pharmacy services provider.