Republic Finance · 13 hours ago
Call Center Collections Associate
Ponchatoula, LA
Full-time
Onsite
New Grad, Entry LevelRepublic Finance is a growing financial services company dedicated to helping customers meet their personal finance goals. They are seeking a Call Center Collections Associate to communicate with customers and assist them in managing their loan payments while providing excellent customer service.
FinanceFinancial Services
Responsibilities
Communicating with our customers over the phone to help them get back on track with their monthly loan payments
Actively find new ways to assist by listening to our customers, understanding their needs, and recommending the best payment solution for them
Taking loan payments over the phone
Working out of 3 main computer systems
Answering inbound and outbound calls through an automatic dialer system
Promoting our core values
Ensure an outstanding client experience
Qualification
Required
High school diploma or equivalent
Excellent verbal and written communication skills
Must be organized with effective time management skills
Excellent customer service skills
Professional attitude and demeanor is required
Must meet our acceptable standards for credit check, criminal background history, and pass a pre-employment drug screen
Benefits
Health, Dental, & Vision Insurance
15 days of Paid Time Off (PTO) to start + 1 additional personal holiday
401k + employer match
Company provided Life Insurance & Long Term Disability
Employee Assistance Program - Confidential mental health support
Access to LinkedIn Learning's library of 10,000+ professional development courses
Employee of the Month Program
Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
Regular drawings for Sports tickets
Professional offices with a friendly team environment
Company
Republic Finance
Republic Finance specialises in providing a variety of consumer loans and flexible lending options to customers.
Founded in 1952
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CVC Capital Partners
2017-12-30Private Equity
Leadership Team
Ian Rehmert
CEO
Recent News
Dallas Morning News
2023-12-23
2022-09-16
Company data provided by crunchbase