Fetch · 4 hours ago
Implementation Coordinator
United States
Full-time
Remote
Entry Level
$58K/yr - $61K/yr
1+ years expFetch is a company that empowers consumers to earn rewards for their purchases. The Implementation Coordinator will be responsible for managing brand campaigns within the Fetch app, ensuring a seamless experience for users and partners while optimizing operational processes.
E-CommerceLoyalty ProgramsMobile AppsShopping
Responsibilities
Own end‑to‑end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards
Configure campaigns, partner assets, and product catalogs to ensure a seamless shopper experience
Manage multiple concurrent workstreams, balancing priorities across internal teams and client timelines
Partner closely with Account Managers to support client goals and optimize campaign performance
Translate promotion specifications into clear, actionable inputs for technical and operational teams
Track progress against milestones, proactively communicating risks, blockers, and updates
Identify opportunities to improve processes, tooling, and documentation as Fetch scales
Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability of implementation processes
Act as a subject‑matter expert on “How Fetch Works,” advising internal teams on the best solutions for partner and product initiatives
Contribute to cross‑functional projects that enhance partner experience, user experience, and internal efficiency
Qualification
Required
Bachelor's degree or equivalent practical experience
1+ years of experience in operations, client support, project coordination, or a related role
Strong proficiency in Excel or Google Sheets, including comfort working with large datasets
Excellent written, verbal, and time‑management skills
Ability to work effectively in a fast‑paced, scaling environment
An owner who takes accountability for end‑to‑end execution, not just individual tasks
A strong systems thinker who brings structure to ambiguous or evolving processes
Comfortable influencing and aligning cross‑functional partners without direct authority
Data‑curious and able to use analysis to identify issues, assess tradeoffs, and inform decisions
Curious about emerging tools and technologies (including AI and automation) and eager to test ways they can improve day‑to‑day work
Highly organized and detail‑driven while managing multiple concurrent workstreams
Calm and effective under tight timelines and operational complexity
A clear, concise communicator who adapts messaging for different audiences
Partner‑ and customer‑oriented, balancing business objectives with platform standards and user experience
Preferred
Experience supporting client‑facing teams or managing external deliverables
Experience translating business requirements into technical or operational inputs
Familiarity with marketplace, ad tech, promotions, or consumer app environments
Experience in identifying and improving operational processes
Experience using AI tools, automation, or scripting to streamline workflows, improve accuracy, or reduce manual effort
Benefits
Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401k Match: Dollar-for-dollar match up to 4%.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Company
Fetch
Fetch is a consumer-engagement platform that enables users to earn and redeem rewards.
501-1000 employees
H1B Sponsorship
Fetch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$691.85MKey Investors
Morgan Stanley Private CreditHamilton LaneSoftBank Vision Fund
2024-12-10Secondary Market
2024-03-20Debt Financing· $110M
2022-04-07Series E· $240M
Leadership Team
Wes Schroll
CEO & Founder
Tyler Kennedy
Co-Founder / SVP - Operations
Recent News
headline.com
2026-01-13
2025-09-17
Company data provided by crunchbase