(Remote) Administrative Assistant jobs in United States
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Spring Financial · 13 hours ago

(Remote) Administrative Assistant

Spring Financial is a Canadian financial technology company focused on making financial services simpler and more accessible. They are seeking a Mid-level Administrative Assistant to provide operational support to the Sales department, generate reports, and assist with customer inquiries.

FinanceFinancial ServicesPersonal Finance

Responsibilities

Provide administrative and operational support to the Sales department
Collaborate with Managers to complete various daily tasks
Help generate daily, weekly and monthly reports
Track daily sales and ensure formulas (google spreadsheet) are scripted accurately
Fund sales using Salesforce and various software
Assist in cancellations and customer portfolios
Reply to customer inquiries via live chat, text, and email
Make necessary adjustments to customer's accounts (ie payment adjustments, apply e-transfers, update banking)
Listen and process voicemails to the correct departments

Qualification

ExcelGoogle SheetsSalesforceTelecommunications experienceMultitaskingCreativeEnglish proficiencyAttention to detailResult-oriented

Required

1-2+ years in telecommunications preferably in a BPO - with North American Accounts
Advance proficiency and knowledge in Excel/Google Sheets
Previous experience in an administrative role is an asset
Result-oriented and creative
A diploma or degree and/or a combination of relevant experience
Comfortable with multitasking while maintaining attention to detail
English Proficiency is required as the role is 100% in English

Company

Spring Financial

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Spring Financial is a financial technology company that helps people build credit, save money, and borrow responsibly.