Corpay · 13 hours ago
Customer Relations Representative
Brentwood, TN, USA
Full-time
Onsite
New Grad, Entry LevelCorpay is currently looking to hire a Customer Relations Representative. In this position, you will provide business-to-business (B2B) support through inbound emails and phone calls to resolve client and cardholder requests, ensuring satisfaction and retention.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Resolving customer issues quickly and decisively
Working calmly in a fast-paced, team-oriented environment while managing special projects without compromising core responsibilities
Responding to customer emails (cases) and support inbound calls as needed
Utilizing tools to track appointments and manage priorities
Developing an in-depth knowledge of products, services, and systems
Training clients proactively and recommending best practices
Partnering with internal departments to support the customer base
Demonstrating mastery of product knowledge, business policies, resolution procedures, and resource utilization for a primary product or service
Meeting or exceeding productivity standards and department goals in alignment with standard operating procedures
Qualification
Required
High School diploma or equivalent (required)
Ability to maintain attendance within company standards
Strong organizational skills
Excellent communication skills, both verbal and written
Strong analytical skills, attention to detail, and follow-through
Superior customer service skills with the ability to resolve issues quickly and professionally
Proficient in phone and computer systems; ability to manage inbound and outbound calls and collaborate with internal teams
Preferred
B2B customer service experience preferred
Coachable with initiative and a desire for career growth
Benefits
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Company
Corpay
Corpay provides online payment solutions.
Founded in 1992
10001+ employees
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Chris Shanahan
SVP, Strategic Partner Group
Jason Haney
Vice President - Strategic Partners Group
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
Company data provided by crunchbase