Whim Hospitality · 8 hours ago
Sales Administrative Assistant
Whim Event Rentals is seeking an entry-level Sales Administrative Assistant who enjoys staying organized and communicating with clients. This role involves providing key support to the Sales team by managing inquiries, assisting with contracts and payments, and ensuring a welcoming environment for clients.
CateringEvent ManagementHospitality
Responsibilities
Answer inbound calls to our showroom and direct inquiries appropriately
Create a welcoming environment as the face of the showroom, being the consistent coverage at homebase to support existing and new clients
Respond to emails and messages with warmth, professionalism, and clarity
Help ensure every client feels welcomed, informed, and taken care of
Assist with preparing and sending rental quotes, proposals, and contracts
Manage data entry and update customer, contract, and event details in our rental software
Track what’s been sent, signed, paid, and still pending
Help keep contracts organized, accurate, and moving forward
Support the Sales team with collecting deposits and final payments, and follow up with clients regarding outstanding balances in a professional, friendly manner
Coordinate with Accounting to ensure payments are properly recorded
Assist with basic sales reporting and tracking
Help maintain clean, accurate data for forecasting and commissions
Support admin projects and data cleanup during peak seasons
Maintain an organized showroom that reflects hospitality, professional, and warmth, accounting for cleanliness and presentation
Communicate order updates between Sales, Operations, Warehouse, and Accounting
Assist with event changes and documentation as needed
Help ensure all details are finalized before event execution
Qualification
Required
High school diploma or equivalent required; some college a plus
Enjoy talking to people and providing great customer service
Love organization and staying on top of details
Are comfortable handling payment-related conversations professionally
Can juggle multiple tasks without losing your cool
Are eager to learn and grow within a sales-driven environment
Preferred
Customer service, administrative, or hospitality experience preferred
Cash handling, invoicing, or payment follow-up experience is a plus (Training provided — we'll set you up for success!)
Experience with data management systems is a plus
Benefits
Fun, fast-paced environment where no two days are the same
Supportive, collaborative team culture
Exposure to sales, events, and operations
Clear pathways to grow into Inside Sales, Account Management, or Operations roles